George Daniels
Santa Monica
Summary
A dynamic professional with a proven track record at Big Dean's Ocean Front Cafe, I excel in delivering exceptional customer service and managing high-volume workloads efficiently. Skilled in cash handling and guest engagement, I consistently enhance customer satisfaction and team performance through effective communication and a strong work ethic.
Overview
7
7
years of professional experience
Work History
Server
Big Dean's Ocean Front Cafe
04.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Team Member
Lemonade
05.2022 - 02.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Host
Earth Wind & Flour Restaurant
11.2020 - 03.2021
- Improved guest satisfaction by welcoming visitors and providing exceptional service.
- Implemented feedback mechanisms to continuously improve service quality.
- Enhanced atmosphere with attentive service and personalized attention.
- Managed reservations to optimize seating and minimize wait times.
Staff Member
Pico Youth & Family Center
12.2018 - 08.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Mover
Aaa Moving & Delivery
06.2018 - 09.2018
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to Number lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
Oil Change Technician
Jiffy Lube
01.2018 - 06.2018
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
Education
High School Diploma -
Santa Monica High School
Santa Monica, CA06.2015
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Big Dean's Ocean Front Cafe
04.2023 - Current
Team Member
Lemonade
05.2022 - 02.2023
Host
Earth Wind & Flour Restaurant
11.2020 - 03.2021
Staff Member
Pico Youth & Family Center
12.2018 - 08.2020
Mover
Aaa Moving & Delivery
06.2018 - 09.2018
Oil Change Technician
Jiffy Lube
01.2018 - 06.2018
High School Diploma -
Santa Monica High School
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