Open To Work
George Antony
Toronto,Canada
Summary
Dynamic Operations Team Leader specializing in logistics optimization and inventory oversight. Successfully implemented capacity-based cost reduction strategies while improving customer satisfaction and fill rates. Proven ability to lead teams in high-pressure environments, driving operational excellence and achieving sales targets.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fulfilment Operations Team Leader
IKEA Toronto Downtown
Toronto, Canada
01.2022 - 01.2026
- Streamlined goods flow processes to increase inventory accuracy and ensure timely fulfillment of customer orders.
- Managed goods flow and inventory to improve customer fulfillment and support cost management.
- Led logistics team to meet sales targets and strengthen operational readiness.
- Analyzed workload to optimize efficiency and cost-effectiveness during seasonal demands.
- Recruited and trained staff to foster a skilled, cohesive team environment.
- Implemented safety procedures to maintain an organized workspace and ensure compliance.
- Collaborated with sales managers to align stock levels, improving fill rates and customer satisfaction.
- Spearheaded new warehouse system implementation, optimizing storage solutions for operational efficiency.
Logistics Team Support
IKEA Vaughan
Toronto, Canada
12.2019 - 12.2021
- Streamlined logistics operations to improve delivery times and increase customer satisfaction across channels.
- Coordinated cross-team logistics to ensure timely deliveries and enhance stock management.
- Led weekend logistics team, optimizing inventory accuracy and enhancing customer satisfaction.
- Implemented new scheduling, boosting team efficiency and aligning with peak store hours.
- Monitored inventory metrics to identify trends, implementing adjustments that improved stock availability.
- Implemented a new inventory tracking system that enhanced reporting accuracy, facilitating better decision-making for stock management.
- Evaluated inventory turnover rates to identify discrepancies, leading to substantial improvements in stock replenishment processes.
- Partnered with cross-functional teams to enhance supply chain efficiency, fostering a unified approach to inventory management.
- Fostered a positive work environment by mentoring staff, significantly boosting team morale and overall performance.
Store Manager
Mr. John's Real Kerala kitchen
Scarborough, Canada
04.2019 - 05.2020
- Managed restaurant operations, increasing sales through product sampling and customer engagement.
- Enhanced customer satisfaction by addressing inquiries and resolving complaints efficiently.
- Coordinated staff training and enhanced team communication to support a guest-focused sales strategy, improving customer satisfaction.
- Provided mentorship and training to staff, enhancing team capabilities and fostering a positive work environment.
- Optimized inventory processes, enhancing accuracy and reducing discrepancies in stock management.
- Implemented streamlined inventory management procedures, optimizing stock control and minimizing waste.
- Analyzed sales trends to inform marketing strategies, contributing to substantial growth in product visibility and customer engagement.
- Led compliance initiatives, ensuring adherence to safety regulations and improving workplace safety.
Education
Post Graduation - Logistics And Supply Chain Management
Lambton College
North York, ON03-2018
Bachelor of Science - Computer Science
University of Waterloo
Waterloo08-2015
Skills
- Supply chain logistics management
- Logistics execution management
- Logistics planning expertise
- Inventory oversight and warehousing
- Inventory synchronization
- WMS safety compliance reporting
- Capacity-based cost reduction
- Risk mitigation strategies
- Analytical problem-solving
- Change management
- Deadline management
- Collaborative communication
Certification
- Situational Leadership - IKEA Canada
- Forklift License - Pacific Safety Training
Accomplishments
Coworker of the month - IKEA Vaughan & IKEA Toronto Downtown
Timeline
Fulfilment Operations Team Leader
IKEA Toronto Downtown
01.2022 - 01.2026
Logistics Team Support
IKEA Vaughan
12.2019 - 12.2021
Store Manager
Mr. John's Real Kerala kitchen
04.2019 - 05.2020
Post Graduation - Logistics And Supply Chain Management
Lambton College
Bachelor of Science - Computer Science
University of Waterloo