Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Geoffrey Olson

Winnipeg,MB

Summary

Dynamic Account Manager with a proven track record at Bell Canada, excelling in client relationship management and strategic planning. Enhanced customer satisfaction through tailored solutions and effective communication, driving retention and engagement. Skilled in analyzing data to inform decisions, fostering collaboration across teams to optimize account management processes.

Won several distinctions:

Presidents Club 4 years

Overview

34
34
years of professional experience

Work History

Account Manager

Bell Canada,
Winnipeg, MB
06.1988 - 12.2021
  • Managed client accounts, ensuring satisfaction through regular communication and issue resolution.
  • Developed tailored solutions based on client needs, enhancing service delivery and retention.
  • Collaborated with cross-functional teams to streamline account management processes and improve efficiency.
  • Analyzed account data to identify trends, supporting strategic decision-making for client engagement initiatives.

Education

Bachelor of Commerce (Hons) - Marketing Finance

University of Manitoba
Winnipeg
06.1988

Skills

Account management

Customer service

Teamwork and collaboration

Client relations

Client relationship management

Customer satisfaction

Relationship building

Strategic planning

Customer relationships

Sales development

Client relationship building

Account development

Goals and performance

Documentation and reporting

Languages

English
Professional Working

Accomplishments

Have over 20 certifications related to Account Development and Client Relationships

Won Presidents 4 years as Top Account Manager

Timeline

Account Manager

Bell Canada,
06.1988 - 12.2021

Bachelor of Commerce (Hons) - Marketing Finance

University of Manitoba
Geoffrey Olson