Geoffrey Kyle L. Cruz
Van Nuys
Summary
IT technician with extensive experience in troubleshooting, system monitoring, and team coordination. Versatile background in various technical roles, demonstrating a commitment to knowledge sharing and continuous improvement in service delivery.
Overview
11
11
years of professional experience
1
1
Certification
Work History
IT Technician
RTI SYSTEMS INC.
Burbank
09.2024 - 04.2026
- Monitored core system performance and swiftly addressed technical difficulties, ensuring system reliability.
- Configured new equipment for deployment at site locations and managed repairs of returned items, streamlining operational readiness.
- Guided clients in camera operation and resolved troubleshooting issues, enhancing user experience.
Assistant Supervisor Alarm Operator
RTI SYSTEMS INC.
Burbank
09.2022 - 09.2024
- Managed alarm operators on shifts and coordinated training for new personnel.
- Supported management in training new staff on company policies and procedures.
- Assisted team in coordinating daily operational tasks and schedules.
Alarm Operator
RTI SYSTEMS INC.
Burbank
05.2020 - 09.2022
- Monitored surveillance systems for multiple properties, ensuring timely detection of security issues
Receiving Supervisor
FRY’s ELECTRONICS
Woodland Hills
06.2016 - 12.2016
- Oversees incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments.
- Directs movement of shipments from shipping and receiving platform to storage and work areas.
- Inspects loading operations to ensure compliance with shipping specifications, and seals loaded boxcars and truck doors.
- Determines routing and legal load limits of trucks, according to established schedules and weight limit of states.
- Inspects material handling equipment for defects and notifies maintenance personnel or contacts outside service facility for repair.
- Compiled records of unfilled orders to track inventory and facilitate timely order fulfillment.
- Supported team members in shipping and receiving tasks.
Store Merchandiser
FRY’s ELECTRONICS
11.2015 - 06.2016
- Managed product placement in stores and on the website to maintain accurate timing and quantities.
- Involves working closely with the buying teams to accurately forecast trends, plan stock levels and monitor performance.
Audio/visual Sales
FRY’s ELECTRONICS
09.2015 - 11.2015
- Oversees incoming products from the receiving department.
- Entertain customers’ needs in relation to audio/visual technology.
Education
Associate - Computer Technology
STI COLLEGE
San Fernando, Pampanga01-2015
Bachelor of Science - Nursing
UNIVERSITY OF THE ASSUMPTION
San Fernando, Pampanga01-2013
Junior High School -
ST. MARY’S ACADEMY OF PAMPANGA
Guagua, Pampanga01-2008
Elementary -
WILBUR AVE ELEMENTARY SCHOOL
Tarzana, CaliforniaSkills
- Technical troubleshooting
- Network troubleshooting
- Team collaboration
- Hardware configuration
- Computer literacy
- Internet proficiency
- Team collaboration
- Communication skills
- Team collaboration
Certification
I hereby certify that the information written above are true and correct with the best of my knowledge and abilities.
References
Engr. Vianne De Roxas, Technical Specialist, Bank of the Philippine Islands, 0917-518-0112
Languages
English
Personal Information
- Age: 32
- Height: 5'8"
- Weight: 185 lbs.
- Citizenship: American
- Date of Birth: 08/27/92
- Gender: Male
- Marital Status: Single
- Religion: n/a
- Place of Birth: California
Languages
English
Professional
Filipino
Professional
Timeline
IT Technician
RTI SYSTEMS INC.
09.2024 - 04.2026
Assistant Supervisor Alarm Operator
RTI SYSTEMS INC.
09.2022 - 09.2024
Alarm Operator
RTI SYSTEMS INC.
05.2020 - 09.2022
Receiving Supervisor
FRY’s ELECTRONICS
06.2016 - 12.2016
Store Merchandiser
FRY’s ELECTRONICS
11.2015 - 06.2016
Audio/visual Sales
FRY’s ELECTRONICS
09.2015 - 11.2015
Associate - Computer Technology
STI COLLEGE
Bachelor of Science - Nursing
UNIVERSITY OF THE ASSUMPTION
Junior High School -
ST. MARY’S ACADEMY OF PAMPANGA
Elementary -
WILBUR AVE ELEMENTARY SCHOOL