Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Geoffrey Brown

Union City

Summary

Accomplished professional specializing in inventory verification and claims negotiation, refined at AutoVIN and Mercury Insurance. Recognized for outstanding customer relationship management and adept problem-solving skills, receiving accolades for safe driving and lease renewals. Proficient in market analysis and strategic decision-making, consistently delivering impactful results and cultivating positive experiences across various roles. Creative Professional Barber, known for high productivity and efficient completion of tasks. Possess specialized skills in precision cutting, modern styling techniques, and beard grooming. Excel in communication, adaptability, and creating a welcoming environment for clients. Committed to staying abreast of industry trends to offer the latest styles and techniques.

Overview

14
14
years of professional experience

Work History

Professional Barber

Halftime Barbers
Los Angeles
02.2022 - 08.2025
  • Provided precision haircuts and grooming services to diverse clientele.
  • Maintained cleanliness and organization of barber station and tools.
  • Consulted with clients to understand their desired styles and preferences.
  • Utilized various cutting techniques with clippers, scissors, and razors.
  • Educated clients on hair care products and maintenance routines.
  • Built rapport with clients to encourage repeat visits and loyalty.

Field Rep

AutoVIN
Inglewood
01.2019 - 08.2022
  • Perform inventory verification and facility standard audits.
  • Provide audit and auto inspection services to major Finance companies throughout North America.
  • Use a secure customer portal to communicate and share customer data.
  • Drive to customer's homes for lease end auto inspections.
  • Utilize excellent time management and customer service skills to provide positive customer experiences.

Appraisal Specialist

Mercury Insurance
Brea
07.2017 - 01.2019
  • Conduct thorough and accurate investigations, evaluations, negotiations, and settlements.
  • Negotiate storage fees with body shops and tow yards while investigating claim.
  • Research actual cash value of vehicles by gathering and analyzing current market value to reach a settlement.
  • Complete and maintain comprehensive documentation of material damage information for assigned files; submit appropriate reports in a timely manner.
  • Ability to make decisions on claims using actual cash value authority.

Courier

FedEx Express
Lancaster
06.2011 - 07.2017
  • Responsible for the efficient pickup and delivery of customer packages.
  • Sort packages in distribution facility, and load FedEx delivery trucks.
  • Operated company vehicles safely, leading to receiving the 'Safe Driver Award' for 2 consecutive years.

Education

B.S. - Marketing

Morgan State University
Baltimore, MD
05.2014

Skills

  • Inventory verification
  • Customer data management
  • Auto inspection
  • Claims negotiation
  • Documentation management
  • Client consultation
  • Tool maintenance
  • Time management
  • Precision cutting
  • Vehicle inspection
  • Customer relationship management
  • Market analysis
  • Problem solving
  • Attention to detail
  • Conflict resolution
  • Decision making

Languages

English2
Professional

Timeline

Professional Barber

Halftime Barbers
02.2022 - 08.2025

Field Rep

AutoVIN
01.2019 - 08.2022

Appraisal Specialist

Mercury Insurance
07.2017 - 01.2019

Courier

FedEx Express
06.2011 - 07.2017

B.S. - Marketing

Morgan State University
Geoffrey Brown