Summary
Overview
Work History
Education
Skills
References
Affiliations
Timeline
Generic

Geoff Mandeville

Saskatoon,Canada

Summary

Dynamic Hardware Manager with a proven track record at The Saskatoon Co-operative Association Ltd, excelling in retail strategy and team leadership. Achieved significant sales growth through effective coaching and inventory management. Strong communicator and problem solver, dedicated to enhancing customer experiences and driving operational efficiency.

Overview

18
18
years of professional experience

Work History

Hardware Manager

The Saskatoon Co-operative Association Ltd
SASKATOON, Saskatchewan
09.2017 - Current
  • Oversaw operations for Hardware Sales Department with 20+ team members.
  • Planned and executed retail strategies, including events, merchandising, and pricing management.
  • Collaborated with Home Center Manager to drive margin profitability and sales growth.
  • Led inventory team in conducting continuous counts to ensure accuracy.
  • Maintained image standards throughout facility to enhance customer experience.
  • Coached and mentored sales team, providing tools for knowledge and skill development.
  • Communicated with Federated Co-op to improve operational efficiency across locations.
  • Utilized expertise in Federated Co-op Retail system and MI9 for POS and Business Intelligence.

Lumber Manager

Central Plains Co-operative Association
12.2016 - 09.2017
  • Supervised Lumber department operations at Rosetown Home Center.
  • Quoted, sold, and ordered Lumber/Building Materials for contractors and residential customers.
  • Revamped sales and inventory processes to eliminate outdated stock and enhance customer experience.
  • Cultivated relationships with contractors to drive sales across various building materials.
  • Achieved positive Earnings Before Interest, Taxes, Depreciation, and Amortization (EBITDA).

Manager of Installation Services

J&H Builders Warehouse
09.2013 - 12.2016
  • Supervised residential installation and renovation department with 6 to 12 employees and subcontractors.
  • Achieved departmental sales targets through strategic planning and effective leadership.
  • Oversaw sales and quoting for major and minor renovation projects, including siding, roofing, and kitchens.
  • Acted as primary liaison with customers throughout renovation project life cycle.
  • Scheduled tradespeople to ensure timely project execution.
  • Issued purchase orders and negotiated pricing with subcontractors to optimize costs.
  • Conducted post-project follow-up to ensure customer satisfaction and collections.
  • Coordinated service and warranty resolutions with installers or vendors to address issues.

Assistant Retail Sales Manager

J&H Builders Warehouse
04.2012 - 09.2013
  • Oversee staff in retail building and renovation material sales.
  • Customer service and personal sales
  • Ensure smooth operation of retail store
  • Project and material estimation and quotation
  • Assisted in training new sales associates on product knowledge and customer service standards.
  • Engaged customers to understand their needs and provide tailored product recommendations.
  • Oversaw daily operations, including staff scheduling and task assignments for efficiency.
  • Maintained visual merchandising standards to promote a welcoming shopping environment.

Owner/Operator

Straight Ace Renovations Inc
10.2007 - 04.2012
  • Specialized in installation of vinyl siding, windows, doors, and decks.
  • Managed interior renovations including bathroom and kitchen upgrades.
  • Conducted project estimation and generated quotations for clients.
  • Supervised employee performance to ensure project completion.
  • Handled all accounting and payroll functions for small business operations.
  • Maintained direct communication with customers throughout project lifecycle.
  • Operated power tools in compliance with safety guidelines.
  • Demonstrated self-motivation while working independently on projects.

Education

Bachelor of Arts - Political Studies

University of Saskatchewan
Saskatoon, SK
01.1996

Skills

  • Customer service and sales
  • Management and leadership
  • Communication skills
  • Team collaboration
  • Analytical thinking
  • Punctuality and reliability
  • Positive attitude
  • Work ethic
  • Retail strategy and inventory management
  • Project estimation and planning
  • Customer relationship management
  • Problem solving and performance coaching

References

Available upon request

Affiliations

  • Outdoor grilling
  • Rowing
  • Biking
  • Movie & Trivia Buff

Timeline

Hardware Manager

The Saskatoon Co-operative Association Ltd
09.2017 - Current

Lumber Manager

Central Plains Co-operative Association
12.2016 - 09.2017

Manager of Installation Services

J&H Builders Warehouse
09.2013 - 12.2016

Assistant Retail Sales Manager

J&H Builders Warehouse
04.2012 - 09.2013

Owner/Operator

Straight Ace Renovations Inc
10.2007 - 04.2012

Bachelor of Arts - Political Studies

University of Saskatchewan
Geoff Mandeville