Geoff De Linares
Waterloo,Canada
Summary
Dynamic and results-oriented Lead Dog Trainer with proven success in leading high-performing teams, driving revenue growth, and delivering exceptional customer experiences. Currently managing a team of dog trainers generating $3,500–$4,000 in weekly training revenue, consistently surpassing regional benchmarks. Skilled in coaching, team development, and operational efficiency, with a strong ability to motivate staff and implement strategies that boost performance and client retention. Recognized for exceeding individual sales targets by 21% prior to promotion, and now leveraging that experience to guide team success. Known for emotional intelligence, strategic thinking, and a customer-first mindset that drives both satisfaction and long-term business growth.
Overview
4
4
years of professional experience
Work History
Lead Dog Trainer
PetSmart
01.2025 - Current
- Lead and manage a team of 3 dog trainers generating $3,500–$4,000 in weekly training revenue, exceeding regional benchmarks.
- Increased class booking rate by 22% through improved scheduling and team coordination.
- Coached and developed 4 new trainers, all reaching sales targets within 90 days of onboarding.
- Enhanced team performance through weekly goal-setting, performance reviews, and hands-on coaching.
- Fostered a strong customer experience culture, increasing returning client bookings by 30%.
Dog Trainer
PetSmart
03.2024 - 12.2024
- Consistently achieved weekly sales of $1,000+ within just six months of joining by promoting and selling
- Leveraged strong communication and negotiation skills to identify customer needs, provide tailored recommendations, and close sales
- Built and maintained strong client relationships, leading to repeat business and customer referrals
- Surpassed sales targets by 21% and played a key role in boosting team revenue
Finance Intern
Desert Hope
09.2022 - 08.2023
- Completed and filed paperwork involved with finance process
- Maintained accurate, up-to-date financial spreadsheets and databases for reliable reference.
- Prepared and posted financial journal entries using technically relevant software.
- Handled administrative tasks for department by answering phones and inputting data
Volunteer
Gilgal Hostel
03.2021 - 03.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Diploma - Finance
Conestoga College
12.2024
Degree - Accounting
St Xavier University
09.2022
Skills
- Goal oriented
- Microsoft Excel proficiency
- Team leadership
- Client relationship building
- Retail store operations
- Customer service
- Opening and closing procedures
Languages
English
Native or Bilingual
Hindi
Full Professional
French
Elementary
Timeline
Lead Dog Trainer
PetSmart
01.2025 - Current
Dog Trainer
PetSmart
03.2024 - 12.2024
Finance Intern
Desert Hope
09.2022 - 08.2023
Volunteer
Gilgal Hostel
03.2021 - 03.2022
Diploma - Finance
Conestoga College
Degree - Accounting
St Xavier University
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