Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gennifer Mackenzie

Edmonton,AB

Summary

Driven professional with a track record of timely and accurate deliveries for Pizzs Hut, showcasing exceptional route management and customer service skills. Leveraged GPS navigation and a positive attitude to enhance customer satisfaction and efficiency. Proven ability in teamwork and collaboration, consistently meeting tight deadlines without compromising quality or safety.

Overview

31
31
years of professional experience

Work History

Delivery Driver

Pizzs Hut
06.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Mother's Helper

Gennifer Mackenzie
04.1993 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Assisted with light housekeeping duties as well as running errands.
  • Helped children complete homework assignments and school projects.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Involved children in caring for household pets and chores.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Drove children to dance, cheer, and sports practices.
  • Supported children's educational progress by reviewing completed homework, quizzing on math, and science and assisting with school projects.
  • Engaged in after-school activities, sports practice and homework.
  • Traveled with families to care for children and allow parents private time.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared meals and snacks for children based on dietary guidelines.

Delivery Driver

Dominos Pizza
07.2024 - 08.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Dispatcher

M&M Taxi
06.2013 - 07.2013
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.

Dispatcher

Meadowlark Taxi
09.2012 - 11.2012


  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Maintained updated and detailed records of calls in physical and electronic database.

Data Entry Clerk

Fri Monitiring
06.2006 - 06.2008
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Created and maintained data entry logs to track data entry activities.
  • Resolved discrepancies in data entry activities for accurate, complete jobs.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.

Education

Diploma - High School

Melazerte High School
Edmonton, AB
05.1995

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management
  • Punctual and Reliable
  • Time management skills
  • Clean Driving Record
  • GPS and route planning
  • Route Management
  • GPS Navigation
  • Order picking and processing
  • Map reading and navigation skills

Languages

English
Native or Bilingual

Timeline

Delivery Driver

Dominos Pizza
07.2024 - 08.2024

Delivery Driver

Pizzs Hut
06.2023 - Current

Dispatcher

M&M Taxi
06.2013 - 07.2013

Dispatcher

Meadowlark Taxi
09.2012 - 11.2012

Data Entry Clerk

Fri Monitiring
06.2006 - 06.2008

Mother's Helper

Gennifer Mackenzie
04.1993 - Current

Diploma - High School

Melazerte High School

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