Results-oriented operations leader with expertise in distribution and logistics. Focused on optimizing supply chain processes and enhancing inventory management while fostering team collaboration to meet operational objectives. Experienced in process improvement and resource allocation, driving efficiency and effectiveness in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Distribution Operations Manager
Walgreens Distribution Center
Moreno Valley, CA
06.2021 - Current
Managed team performance using LMS tools, conducting progress summaries, retraining plans, and job performance assessments to enhance team effectiveness
Drive daily labor planning and staffing to volume, balancing productivity, cost control, and service level expectations
Mentor and develop team members through structured on-the-job training partner with DC Trainers on onboarding, orientation, and training validation
Enter and analyze daily performance forecasts in DC productivity and efficiency systems leverage KPIs, DC Balancing & Flow, and operational reports to optimize Inbound and Outbound throughput Partner with DC leadership to identify performance gaps and implement corrective actions involving labor, equipment, and processes
Support administrative responsibilities including staffing plans, vacation scheduling, turnover monitoring, and resource allocation
Promote and enforce a safe working environment in compliance with OSHA, and al applicable regulatory requirements
Developed staff training programs that promoted continuous improvement and ensured compliance with safety standards.
Analyzed supply chain metrics to identify trends, driving strategic initiatives that optimized delivery schedules
Streamlined distribution processes and implemented inventory management best practices, enhancing overall warehouse efficiency
Quality Assurance Lead
Lineage Logistics
Fontana, CA
09.2017 - 05.2021
Collaborated with cross-functional teams to identify and resolve quality-related issues proactively.
Monitored metrics and enforced standard operating procedures, maintaining operational consistency.
Developed and facilitated employee training programs to strengthen compliance and reduce operational errors.
Supervised cycle counts and audits, achieving productivity, quality, and safety goals.
Quality Assurance Associate
Lineage Logistics
Fontana, CA
03.2013 - 09.2017
Ensured accurate order fulfillment while supporting warehouse operations to achieve customer service-level agreements.
Processed inventory adjustments to uphold accurate stock levels and support operational efficiency.
Performed cycle counts and reconciled inventory discrepancies to ensure inventory accuracy.
Audited processes regularly to ensure adherence to company policies and regulatory requirements.
Developed a well-organized documentation system for tracking product testing results.
Education
Bachelor of Arts - Business Administration — Management Concentration
California State University
San Bernardino, CA
Skills
Operations management
Labor Management System (LMS)
Labor cost management
Inventory Management
SOP compliance
Safety & Regulatory Compliance
Performance management
Cross Functional Leadership
Team development
Bilingual in Spanish
Languages
Bilingual: English & Spanish
Timeline
Distribution Operations Manager
Walgreens Distribution Center
06.2021 - Current
Quality Assurance Lead
Lineage Logistics
09.2017 - 05.2021
Quality Assurance Associate
Lineage Logistics
03.2013 - 09.2017
Bachelor of Arts - Business Administration — Management Concentration