Genio Esposito
Laval,Québec
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
4
4
years of professional experience
Work History
Sales Associate at Trading Card Game Counter
Imaginaire
Laval, QC
01.2022 - Current
- Assist customers with their requests, Train team members with specific collector trade cards, Put away stock and price product, Host tournaments and in store events
- Answered store and merchandise questions and led customers to wanted items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Received and displayed product shipments on store retail shelves upon delivery.
- Suggested ideas for improving store operations and increasing profits.
- Greeted customers and provided exceptional customer service.
Sales Support-Seasonal Role (part-time)
Indigo Books Mcgill college
Montreal, QC
01.2020 - 01.2021
- Helping customers in the store find their books and recommending books, Working to serve the clients behind the Cash, fixing store displays, Helping the customers complete their online orders, Stocking the shelves with new books, organizing the line up to the store due to COVID-19 restrictions
- Responded to customer issues to provide immediate resolution and improve retention.
- Greeted visitors and directed them to the appropriate personnel.
Administrative Support internship (summer work study program)
Scotia McLeod Wealth Management
Montreal, Quebec
01.2019
- Led the complete reorganization of the filing room, Organization of accounts, making sure that accounts are still active in the system, Responsible for the mail shift, including distribution
Education
Bachelors in Biology -
Concordia University
01.2024
2-year health science program (DEC) -
Cegep Collège Jean de Brébeuf
01.2020
DES -
College Notre Dame DES high school
01.2017
Skills
- Customer Needs Assessment
- Client Account Management
- Order Processing
- Sales Development
- Inventory Control
- Product Sales
- Reliable and Punctual
- Relationship Building
- Customer Service
- Inventory Tracking
- Money Handling
- Stocking and Receiving
- Time Management
- Service-Oriented
- Written and Oral Communication Skills
- Professional Demeanor
- Excellent Communication Skills
- Positive and Professional
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Greek
Native/ Bilingual
Spanish
Limited
Timeline
Sales Associate at Trading Card Game Counter
Imaginaire
01.2022 - Current
Sales Support-Seasonal Role (part-time)
Indigo Books Mcgill college
01.2020 - 01.2021
Administrative Support internship (summer work study program)
Scotia McLeod Wealth Management
01.2019
Bachelors in Biology -
Concordia University
2-year health science program (DEC) -
Cegep Collège Jean de Brébeuf
DES -
College Notre Dame DES high school
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