Genevieve Lozano Liclican
Calgary,Canada
Summary
Dependable, organized, hard worker who learned new procedures quickly; Ability to work with minimal supervision, work within team environment and welcome constructive criticism to assist in growth and to further develop my skills; Good communication skills, work ethic, dedication and ability to multi task in a fast-paced environment; Practiced Career Professionalism, Hygiene and Safety procedures; Perform Computer Operations; Willing to take on responsibility and carry out duties over and above what is expected.
Professional culinary expert with strong skills in high-pressure kitchen environments. Proven ability to prepare diverse dishes while maintaining high standards of quality and presentation. Solid track record of collaborating effectively with team members and adapting to changing needs. Known for reliability, culinary creativity, and strong focus on achieving outstanding results.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Line Cook
Wolfgang Puck the Kitchen (Delaware, ECG Ventures, SSP)
10.2021 - Current
- Prepare and cook poultry, beef, pork, sea foods, pasta, pizza and desserts;
- Prepare appetizers, salad and burgers;
- Prepare vegetables, fruits, pasta, eggs and starch products;
- Organized and prepare ingredients, food, stocks, sauces and soup;
- Keep the kitchen or work areas clean and sanitary throughout the shift;
- Observe workplace, safety practice and hygiene procedures.
- ECG Ventures / SSP Canada
- International Airport Departure Lounge YYC
Line Cook
Pacini- Italian Restorante
10.2015 - 05.2019
- Organized and prepare ingredients, food, stocks, sauces and soup;
- Prepare vegetables, fruits, pasta, eggs and starch products;
- Prepare and cook poultry, beef, pork, sea foods, pasta, pizza and desserts;
- Prepare appetizers, salad, pizza dough;
- Receive and store kitchen supplies;
- Keep the kitchen or work areas clean and sanitary throughout the shift;
- Observe workplace, safety practice and hygiene procedures.
Shift Manager
Five Guys Burgers and Fries
09.2014 - 10.2015
- Lead each shift by delegating duties, assigning specific task to the crew and ensuring team members are prepared for each day;
- Contributes to a team environment by recognizing and reinforcing individual and team accomplishments;
- Responsible for the training and development of team members;
- Work as a team to prepare restaurant for each shift;
- Check food quality and food temperatures throughout the day;
- Operates grill and sandwich maker in an efficient and safe manner;
- Used the company cash register accurately and maintains proper control of company assets;
- Follow sanitation and safety procedures including knife handling and kitchen equipment;
- Ensures food quality and 100% customer satisfaction;
- Offers friendly service to all guests and manage any problems or complaints effectively and efficiently by making smart judgement calls as well as taking initiative from time to time when needed;
- Maintains the restaurant with regards to cleanliness, neatness and customer accessibility;
- Making sure that the store is ready for the next shift;
- Doing cash in and out reports;
- Bank deposits and ordering at SYSCO.
Practicum/Clinical HCA
Beverly Centre Nursing Home
03.2013 - 04.2013
- Providing passionate care to clients with the activities of daily living as described in the care plan, under the direct supervision of registered staff;
- Observed patients or clients behaviour and activities on a daily basis;
- Helped with serving meals and feeding;
- Ensured stability of clients vital sign, blood pressure and temperature;
- Helping clients with toileting whether mobile or confined in bed;
- Attending staff meetings when appropriate and required to;
Recreational Aide (Team Leader)
Waverly House Personal Care Homes Inc.
11.2011 - 03.2013
- Panning the monthly recreational calendar;
- Scheduling doctor’s appointment and social outings activities for the clients as per Manager;
- Provides orientation and functional direction to participants and other staff attending the program or activity;
- Working with individuals with Dementia and Acquired Brain Injury;
- Promoting independence through personal choice;
- Record daily activities;
- Supportive in reaching out residents doing one- to- one or group activities at all times while on outing and inside the facility;
- Performed all phases of compassionate care to individuals with physical and developmental disability.
- Treated individuals or residents with the most care while maintaining privacy, respect, and safety;
- Distribution of clients medication as required;
- Report to the Nurse or Management immediately any unusual incidents, behaviours or medical concerns of the clients.
Receptionist
Eau Claire Retirement Residence
06.2011 - 02.2012
- Answer the telephone call and forward telephone call;
- Provided general information about points of interest in the area;
- Received and log complaints;
- Clerical duties (i.e. filing, sorting, distributing mails, photocopying), computer used, perform light housekeeping and cleaning;
- Customer service oriented;
- Compile and check daily record sheets, issued receipts
- Activate alarm, disarm and locked all doors every night by using the switch panel.
Education
Bachelors of Science - Social Work, BSSW
Silliman University
Dumaguete City, Negros Or.01.1996
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Professional attitude
- Customer service
- Reliable and trustworthy
- Active listener
- Food preparation
- Problem-solving
- Food safety knowledge
- Team coordination
- Cleanliness standards
- Kitchen sanitization
- Kitchen station setup
- Kitchen sanitation
- Quality control
- Stock rotation
- Crew training
- Back of house operations
- Line station oversight
- Sauce making
- Team collaboration
- Punctual and honest
- Workstation cleanliness
- Prep work
- Quality assurance and control
- Safe food handling
Languages
English
Full Professional
Tagalog/Filipino
Native or Bilingual
Bisaya
Native or Bilingual
Certification
- Food Handler Certificate, expires February 18, 2028, Canadian Institute of Food Safety
- Food Sanitation & Hygiene, 2014 Alberta Health Services 10101 Southport Rd. SW Calgary Alberta
- Health Care Aide, 2013 ABM College of Health & Technology 3616 26 St. NE Calgary AB T1Y 4T7
- Introduction to Recreation Facilitation and Program Development, 2012 Alberta Health Services 10101 Southport Rd. SW Calgary Alberta
- Medication Assisting Certification, 2011 Robertson College 300, 417- 14th Street NW. Calgary AB T2N 2A1
- Culinary Arts (Commercial Cooking) 2009 Asian College of Science and Technology Dumaguete City Negros Oriental, Philippines
Timeline
Line Cook
Wolfgang Puck the Kitchen (Delaware, ECG Ventures, SSP)
10.2021 - Current
Line Cook
Pacini- Italian Restorante
10.2015 - 05.2019
Shift Manager
Five Guys Burgers and Fries
09.2014 - 10.2015
Practicum/Clinical HCA
Beverly Centre Nursing Home
03.2013 - 04.2013
Recreational Aide (Team Leader)
Waverly House Personal Care Homes Inc.
11.2011 - 03.2013
Receptionist
Eau Claire Retirement Residence
06.2011 - 02.2012
Bachelors of Science - Social Work, BSSW
Silliman University
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