Genevieve Pierre
Crisis Response
Sechelt,BC
Summary
Pragmatic individual well-known for being hands-on with boundless energy to fulfill various tasks in both a team or individual setting. Detailed team player excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
Overview
8
8
years of professional experience
Work History
Assistant
No Pawblems
Gibsons, BC
03.2022 - Current
- Greeted guests in with friendliness and professionalism.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Assisted with feeding, medicating, grooming and general care of animals
- Performed cleaning in all areas
Assistant Manager
Trail Bay Source for Sports
SECHELT, BC
11.2014 - 03.2022
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Monitored security and handled incidents calmly.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Maximized performance by monitoring daily activities and mentoring team members.
- Delivered feedback to management regarding co- worker performance and training needs.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Onboarded new employees with training and new hire documentation.
Education
Assisting Individuals in Crisis - Critical Incident Stress Management
University of Maryland
Pacific Regional Training Centre10.2022
Group Crisis Interventionist - Critical Incident Stress Management
University of Maryland
Pacific Regional Training Centre04.2022
Swiftwater Awareness - Safety
Justice Institute of British Columbia
New Westminster, BC10.2022
AST Level 1 - Avalanche Safety
Wonder Outdoor School
Sechelt, BC01.2022
Wilderness First Aid - First Aid
Justice Institute of British Columbia
New Westminster, BC11.2021
OFA Level 1 - First Aid
St.Johns Ambulance
Sechelt BC05.2021
SARMed - First Aid - Austere Environments
SARMed
Squamish05.2021
Skills
- Verbal and Written Communication
- Task Prioritization
- Time Management
- Support Services
- Physical Strength and Stamina
- Situational Awareness
- Physical Agility and Coordination
- Heavy Lifting
- Team Player
- Superior Work Ethic
- Attention to Detail
Affiliations
Sunshine Coast Search and Rescue -2019 - Ongoing
- Ground Search and Rescue team member
-Board Member
Critical Incident Stress Management Team - British Columbia Search and Rescue - 2021 - Ongoing
-Provincial Search and Rescue team member specializing in psychological first aid for first responders after tough calls
Timeline
Assistant
No Pawblems
03.2022 - Current
Assistant Manager
Trail Bay Source for Sports
11.2014 - 03.2022
Assisting Individuals in Crisis - Critical Incident Stress Management
University of Maryland
Group Crisis Interventionist - Critical Incident Stress Management
University of Maryland
Swiftwater Awareness - Safety
Justice Institute of British Columbia
AST Level 1 - Avalanche Safety
Wonder Outdoor School
Wilderness First Aid - First Aid
Justice Institute of British Columbia
OFA Level 1 - First Aid
St.Johns Ambulance
SARMed - First Aid - Austere Environments
SARMed
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