Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Genevieve Lucas

St. Albert,Canada

Summary

Currently works at Tim Horton's St. Albert AB. Finished Level 2 and Level 3 Professional Kitchen Program + Advanced Professional Finishing Program at SCAFA The School of Culinary and Finishing Arts Dubai UAE. Worked as a Demi Chef de Partie and worked as a waiter in BLA BLA Beach Club Dubai, UAE. Worked at Lock-Stock & Barrel as waiter in Dubai. Worked as a Server for Weslodge Saloon in Dubai. Worked as a supervisor at A&W High Prairie. Completed High-School and attended Academic Upgrading in Canada. I have the passion for being the complete solution for every customer and provide excellent service.

Overview

13
13
years of professional experience

Work History

Food Counter Attendant

Tim Hortons
08.2023 - Current
  • Take customers’ orders, use manual and electrical appliances to clean, peel, slice and trim foodstuffs.
  • Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.
  • Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
  • Prepared fresh and appetizing food items in accordance with established recipes and guidelines.

Demi Chef de PARTIE

BLA BLA BEACH CLUB
03.2022 - 07.2023
  • Supported head chef in managing daily operations, including scheduling, ordering supplies, and supervising team members.
  • Maintained a clean and sanitary work environment in compliance with health department standards.
  • Ensure the highest standards and consistent quality in the daily presentation and keep up to date with the new products, recipe and preparation techniques

SERVER

BLA BLA BEACH CLUB
12.2020 - 02.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • To ensure that the guests are correctly charged, present the bill and take payment from the customer, in accordance with the procedures of the establishment

SERVER

LOCK, STOCK & BARREL
02.2018 - 10.2020
  • Take orders and serve food and beverages to patrons at tables in dining establishment
  • Communicate with customers to resolve complaints or ensure satisfaction
  • Issue bills and accept payments and must follow all cash handling policies and procedures
  • Coordinate with kitchen staff to deliver accurate food orders.

SERVER

WESLODGE SALOON
03.2016 - 11.2017
  • Prepare restaurant tables with special attention to sanitation and order
  • Deals with complaints and problems with a positive attitude
  • Issue bills and accept payment
  • Maintain composed, professional and calm attitude always
  • Complete all side-work as directed

SUPERVISOR

A&W Restaurants
01.2011 - 01.2016
  • Perform various financial activities such as cash handling and deposit preparation
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintain records of stock, repairs, sales and wastage
  • Monitored workflow to improve employee time management and increase productivity.

Education

Diploma - Food Preparation and Professional Culinary and Finishing Arts

SCAFA The School of Culinary & Finishing Arts
Dubai, UAE
12.2021

Academic Upgrading -

Northern Lakes College
Alberta, Canada
01.2016

Secondary -

Arellano University
Manila, Philippines
01.1998

Primary -

Arellano University
Manila, Philippines
01.1994

Skills

  • Knowledge of food preparation techniques, cooking methods, and safety and sanitation practices
  • Excellent customer service skills, good communication skills, Leadership skills
  • Highly organized, Ability to solve problems and make rational decisions
  • Well versed with Apple Ecosystem and Windows Platform
  • Food safety and sanitation
  • Extreme multi-tasking abilities, can work under pressure and minimum supervision
  • Team Player

References

  • Cherry Roque Quintero, Supervisor, Tim Hortons, Alberta, Canada, +1 587 396 4516
  • Henrylette Trinidad, Health Care Aide, HCA AHS Company, +1 780 291 0628

Languages

English
Full Professional

Timeline

Food Counter Attendant

Tim Hortons
08.2023 - Current

Demi Chef de PARTIE

BLA BLA BEACH CLUB
03.2022 - 07.2023

SERVER

BLA BLA BEACH CLUB
12.2020 - 02.2022

SERVER

LOCK, STOCK & BARREL
02.2018 - 10.2020

SERVER

WESLODGE SALOON
03.2016 - 11.2017

SUPERVISOR

A&W Restaurants
01.2011 - 01.2016

Diploma - Food Preparation and Professional Culinary and Finishing Arts

SCAFA The School of Culinary & Finishing Arts

Academic Upgrading -

Northern Lakes College

Secondary -

Arellano University

Primary -

Arellano University

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Genevieve Lucas