Geneviève Leduc
Montreal
Summary
Looking for a new challenge to thrive in.
Overview
14
14
years of professional experience
Work History
Préposée Aux Bénéficiaires/Patient Care Orderly
Cité De La Santé
Laval, QC
02.2021 - Current
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Maintained clean, safe, and well-organized patient environment.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Assisted with patient transfer and ambulation.
Dispatcher
Fastlane Americas
Montréal, QC
09.2018 - 02.2021
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
- Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
- Maintain follow ups after work hours.
Customer Service Representative
Laservue
Montreal
08.2013 - 01.2018
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up post-surgery
Préposée Aux Bénéficiaires/Patient Care Orderly
Hôpital Notre-Dame
Montreal, QC
06.2011 - 01.2013
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Maintained clean, safe, and well-organized patient environment.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Assisted with patient transfer and ambulation.
Education
Equivalency of High School Diploma - High School
High School of Montreal Adult Centre
Montreal, QCVocational Diploma - Health Care
P.A.C.C.
LaSalleSkills
- Speed of execution of tasks
- Skilled at working under pressure
- Autonomous and good initiative
- Teamwork
- Quick decision-making
- Effective communication
- Critical thinking
- Data entry
Languages
English
French
Personal Information
Timeline
Préposée Aux Bénéficiaires/Patient Care Orderly
Cité De La Santé
02.2021 - Current
Dispatcher
Fastlane Americas
09.2018 - 02.2021
Customer Service Representative
Laservue
08.2013 - 01.2018
Préposée Aux Bénéficiaires/Patient Care Orderly
Hôpital Notre-Dame
06.2011 - 01.2013
Equivalency of High School Diploma - High School
High School of Montreal Adult Centre
Vocational Diploma - Health Care
P.A.C.C.