Genevieve Engel
Morinville
Summary
Branch Manager with 10 years of experience in automotive operations. Demonstrated success in team training and development, leading to improved service delivery. Committed to maintaining a positive and efficient work environment.
Overview
7
7
years of professional experience
Work History
Commercial ASP
Bumper to Bumper
09.2023 - 09.2024
- Processed phone and web orders for major wholesale customers.
- Managed invoicing and product receipt in system.
- Utilized Outlook, Concur, and Workday for operational tasks.
- Conducted thorough searches to locate parts for wholesale customers.
- Provided technical information regarding parts and warranties.
Branch Manager
Napa Auto Parts
01.2022 - 07.2023
- Expanded experience by managing larger store with increased employee count.
- Restored service quality and improved sales performance.
- Achieved eight percent profit growth by addressing service-related issues.
- Mentored two employees, advancing their careers to management positions.
- Oversaw inventory valued at one million, ensuring accurate reception and billing processes.
- Collaborated with audit team to ensure adherence to corporate procedures and provided training.
- Managed payroll and resolved HR issues within store operations.
- Participated in safety committee, conducting annual training in first aid, TDG, and WHMIS.
Branch Manager
Napa Auto Parts St. Albert
01.2018 - 01.2022
- Smaller Napa store in which taught me how to take care of a team of 15 people.
- Yearly budget/Business Plan
- Learned payroll, EOD procedures with cash out and reports
- Fleet management
- Outsourcing inventory for customers
- Store Maintenance, taking care of assets
- Scheduling
- (FT Salary)
Education
2nd Year - Automotive Technician
SIAST – Moose Jaw
Moose Jaw01.2008
Skills
- Team management and leadership
- Networking and relationship building
- Training and development
- Parts sourcing expertise
- Effective problem solving
- Safe work environment creation
- Retail operations experience
- Stress management
- Computer proficiency
- Time management
- Team collaboration and independence
- Mentoring and motivation
Languages
English
Full Professional
Timeline
Commercial ASP
Bumper to Bumper
09.2023 - 09.2024
Branch Manager
Napa Auto Parts
01.2022 - 07.2023
Branch Manager
Napa Auto Parts St. Albert
01.2018 - 01.2022
2nd Year - Automotive Technician
SIAST – Moose Jaw