Branch Manager with 10 years of experience in automotive operations. Demonstrated success in team training and development, leading to improved service delivery. Committed to maintaining a positive and efficient work environment.
Overview
7
7
years of professional experience
Work History
Commercial ASP
Bumper to Bumper
09.2023 - 09.2024
Processed phone and web orders for major wholesale customers.
Managed invoicing and product receipt in system.
Utilized Outlook, Concur, and Workday for operational tasks.
Conducted thorough searches to locate parts for wholesale customers.
Provided technical information regarding parts and warranties.
Branch Manager
Napa Auto Parts
01.2022 - 07.2023
Expanded experience by managing larger store with increased employee count.
Restored service quality and improved sales performance.
Achieved eight percent profit growth by addressing service-related issues.
Mentored two employees, advancing their careers to management positions.
Oversaw inventory valued at one million, ensuring accurate reception and billing processes.
Collaborated with audit team to ensure adherence to corporate procedures and provided training.
Managed payroll and resolved HR issues within store operations.
Participated in safety committee, conducting annual training in first aid, TDG, and WHMIS.
Branch Manager
Napa Auto Parts St. Albert
01.2018 - 01.2022
Smaller Napa store in which taught me how to take care of a team of 15 people.
Yearly budget/Business Plan
Learned payroll, EOD procedures with cash out and reports