Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Genevieve Engel

Morinville

Summary

Branch Manager with 10 years of experience in automotive operations. Demonstrated success in team training and development, leading to improved service delivery. Committed to maintaining a positive and efficient work environment.

Overview

7
7
years of professional experience

Work History

Commercial ASP

Bumper to Bumper
09.2023 - 09.2024
  • Processed phone and web orders for major wholesale customers.
  • Managed invoicing and product receipt in system.
  • Utilized Outlook, Concur, and Workday for operational tasks.
  • Conducted thorough searches to locate parts for wholesale customers.
  • Provided technical information regarding parts and warranties.

Branch Manager

Napa Auto Parts
01.2022 - 07.2023
  • Expanded experience by managing larger store with increased employee count.
  • Restored service quality and improved sales performance.
  • Achieved eight percent profit growth by addressing service-related issues.
  • Mentored two employees, advancing their careers to management positions.
  • Oversaw inventory valued at one million, ensuring accurate reception and billing processes.
  • Collaborated with audit team to ensure adherence to corporate procedures and provided training.
  • Managed payroll and resolved HR issues within store operations.
  • Participated in safety committee, conducting annual training in first aid, TDG, and WHMIS.

Branch Manager

Napa Auto Parts St. Albert
01.2018 - 01.2022
  • Smaller Napa store in which taught me how to take care of a team of 15 people.
  • Yearly budget/Business Plan
  • Learned payroll, EOD procedures with cash out and reports
  • Fleet management
  • Outsourcing inventory for customers
  • Store Maintenance, taking care of assets
  • Scheduling
  • (FT Salary)

Education

2nd Year - Automotive Technician

SIAST – Moose Jaw
Moose Jaw
01.2008

Skills

  • Team management and leadership
  • Networking and relationship building
  • Training and development
  • Parts sourcing expertise
  • Effective problem solving
  • Safe work environment creation
  • Retail operations experience
  • Stress management
  • Computer proficiency
  • Time management
  • Team collaboration and independence
  • Mentoring and motivation

Languages

English
Full Professional

Timeline

Commercial ASP

Bumper to Bumper
09.2023 - 09.2024

Branch Manager

Napa Auto Parts
01.2022 - 07.2023

Branch Manager

Napa Auto Parts St. Albert
01.2018 - 01.2022

2nd Year - Automotive Technician

SIAST – Moose Jaw
Genevieve Engel