Summary
Overview
Work History
Education
Skills
Timeline
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Genevieve Cote

Victoria,BC

Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Overview

6
6
years of professional experience

Work History

Administrative Assistant/Receptionist

Cornerstone Properties
05.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Barista

Serious Coffee
06.2020 - 05.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Receptionist

Deco De Mode
02.2022 - 03.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Cashier

The Market On Yates
06.2017 - 07.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

SJ. Willis
Victoria, BC
06.2019

Skills

  • Typing Proficiency
  • Detailed Meeting Minutes
  • High-Volume Phone Inquiries
  • Organize Files
  • Customer Service
  • Employee Training
  • Prioritization
  • Recordkeeping
  • Phone Call Answering
  • Document Retrieval

Timeline

Administrative Assistant/Receptionist

Cornerstone Properties
05.2023 - Current

Receptionist

Deco De Mode
02.2022 - 03.2023

Barista

Serious Coffee
06.2020 - 05.2023

Cashier

The Market On Yates
06.2017 - 07.2020

High School Diploma -

SJ. Willis

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Genevieve Cote