Genevieve Chislett
Summary
To obtain employment to gain experience and to value your company.
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Hampton Inn & Suites
06.2022 - 02.2023
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Front Desk Agent
Hilton Garden Inn
11.2020 - 06.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Assisted guests in making informed decisions on local attractions, dining options, and transportation services.
Server/Bartender
Montana's BBQ & Bar
01.2019 - 02.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Postal Service Clerk
Canada Post
02.2018 - 01.2019
- Coordinated closely with mail carriers to ensure timely distribution of packages, enhancing overall reliability of service.
- Maintained accurate records of all incoming and outgoing mail, ensuring proper tracking and routing.
- Used computer systems to track packages and update client information.
- Managed daily cash transactions with accuracy, maintaining a balanced drawer and minimizing discrepancies.
Education
Dental Assisting Level II
Keyin College
St. John's, NL2024
High School Diploma -
Bishops College
St. John's, NL2014
Skills
- Hospitality Service
- Customer Service
- Conflict resolution
- Time Management
- Cash and credit Handling
- Reliable
Certification
Level C Emergency First Aid/ CPA/AED
WHIMIS Safety course
WHSCC Traffic Control course
Baby Sitting License
Volunteering
Boys & Girls Club:
Helps supervise patrons visiting the club and participating in summer programs.
Maintains a safe and fun environment for children.
Beagle Paws:
Fundraising at various events.
Walking dogs during spring and summer seasons.
References available upon request
.
Timeline
Front Desk Agent
Hampton Inn & Suites
06.2022 - 02.2023
Front Desk Agent
Hilton Garden Inn
11.2020 - 06.2022
Server/Bartender
Montana's BBQ & Bar
01.2019 - 02.2020
Postal Service Clerk
Canada Post
02.2018 - 01.2019
Dental Assisting Level II
Keyin College
High School Diploma -
Bishops College
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