Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Geneveva Austin

Edmonton,AB

Summary

A highly skilled and detail-oriented administrative assistant with four years of experience working as customer service representative, exceptional organizational abilities and a keen focus on precision and accuracy. Overseeing complex projects, tasks, or teams, ensuring that every aspect is thoroughly planned, executed, and monitored to achieve optimal outcomes.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

City of Champs Driving School
01.2019 - Current
  • Overseeing the day-to-day operations of the driving school, including scheduling driving lessons, managing instructors' schedules, and ensuring efficient use of resources
  • Developing and executing marketing strategies to attract new students to the driving school
  • Implemented an organized system for scheduling lessons, tracking progress, and communicating updates between students, instructors, and parents as the driving school manager
  • Handling communication channels and addressed concerns promptly to maintain a high level of customer service
  • Providing assistance to other staff members, including instructors, in tasks such as photocopying, filing, and office organization.

Customer Service Representative

London Drugs Limited
09.2017 - 01.2021
  • Processed transactions accurately, handled cash, credit/debit card transactions, and ensured a seamless checkout experience for customers
  • Kept store shelves stocked, organized, and visually appealing
  • Developed a strong understanding of the products and services offered by London Drugs to effectively assist customers and make appropriate recommendations
  • Addressed customer problems, complaints, and issues promptly and effectively while upholding a professional and polite manner
  • Followed company policies, procedures, and guidelines related to customer interactions, confidentiality, and security measures
  • Worked collaboratively with other team members to ensure a positive and productive work environment.

Education

Diploma in Business Administration -

NorQuest College
01.2022

Skills

  • Data Entry
  • Report Writing
  • Reception Oversight
  • Expense Reporting

References

  • Dr. Akram Abubaha, DBA, CPA, CGA, CMA(IMA), CCP, CLBB, IFIC, MBA instructor, Concordia University, MacEwan-University, Nait& Norquest College, 780 965 1979, Akram78@yahoo.com
  • Elvisa Karriqi, Manager, City of Champs Driving School, 780 680 7723, info@cofcdrivingschool.com

Timeline

Administrative Assistant

City of Champs Driving School
01.2019 - Current

Customer Service Representative

London Drugs Limited
09.2017 - 01.2021

Diploma in Business Administration -

NorQuest College

Similar Profiles

CREATE PROFILE
Geneveva Austin