Genesis Sparks
San Diego
Summary
Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with employees and adapt to changing environments. Skilled in communication, problem-solving, and maintaining a welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer and employee satisfaction. Highly organized and resourceful with excellent communication and multitasking abilities. Offering over 3 years of experience in the field.
Overview
10
10
years of professional experience
Work History
Vacation Rental Superhost & Professional Cleaner
Self-employeed
02.2022 - Current
- Managed day-to-day business operations ensuring all tasks were completed accurately and efficiently
- Completed weekly in depth cleanings, like laundry, vacuuming, mopping, dusting, sanitizing and disinfecting all bathrooms and kitchen, etc.
- Developed and maintained strong relationships with clients, resulting in 40% repeat business and several referrals.
- Increased customer satisfaction by implementing efficient business processes and providing excellent cleanliness, personalized touches, and exceptional customer service.
Talent & Brand Sourcing Coordinator
Poured
04.2023 - 05.2024
- Coordinated seasonal hiring efforts to ensure adequate staffing during high-traffic periods such as holidays or promotional events without compromising service quality standards or exceeding budget restrictions.
- Collaborated with management to identify staffing needs and developed recruitment strategies.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Contributed to business development efforts by identifying potential new clients within target industries or markets.
Recruitment Operations
Talent of Fashion
11.2022 - 05.2024
- Built strong relationships with clients through regular communication and understanding their unique needs.
- Negotiated competitive compensation packages on behalf of clients and candidates to ensure successful placements.
- Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
- Provided detailed feedback to both clients and candidates after interviews, facilitating continuous improvement in the recruitment process.
- Managed social media accounts to promote new episodes and engage with the podcast community effectively.
Private Nanny
Noelle Slater
08.2018 - 08.2019
- Oversaw household duties such as housekeeping tasks or running errands when required and helped with homework and school projects.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Implemented daily routines for optimal child development and created a structured environment.
- Provided safe transportation to and from school, extracurricular activities, and other events.
- Maintained detailed logs of daily activities, milestones achieved, and any behavioral or health concerns that arose during care hours.
Music Director-Intern (Assimilations/PA)
C3 San Diego
07.2015 - 07.2017
- Managed the recruitment, assimilation, training, and strategic team placement of 150 volunteers of multiple teams, across two campuses.
- Developed recruiting strategies to identify qualified candidates.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
- Updated spreadsheets and created presentations to support team leads and boost team productivity.
- Responded to emails and other correspondence to facilitate communication.
- Organized and attended meetings and compiled related documents.
Education
Associate of Arts - Maj in Music/Min in Bus Admin & Management
TCC
01.2022
Associate of Arts - Music
MiraCosta College
07.2019
Skills
- Customer service/Hospitality
- Business Development & Operations
- Financial Management
- Supply Inventory Management
- Maintenance & Housekeeping
- Cleaning, sanitizing, and Laundry services
- Health and Safety Regulations
- Recruitment & Scheduling Management
- Recruiting and Sourcing
Timeline
Talent & Brand Sourcing Coordinator
Poured
04.2023 - 05.2024
Recruitment Operations
Talent of Fashion
11.2022 - 05.2024
Vacation Rental Superhost & Professional Cleaner
Self-employeed
02.2022 - Current
Private Nanny
Noelle Slater
08.2018 - 08.2019
Music Director-Intern (Assimilations/PA)
C3 San Diego
07.2015 - 07.2017
Associate of Arts - Music
MiraCosta College
Associate of Arts - Maj in Music/Min in Bus Admin & Management
TCC
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