Genesis Serrano
Hamilton,ON
Summary
Enthusiastic team member– always prepared to assist fellow employees with job tasks. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
3
3
years of professional experience
Work History
Shift Leader
Booster Juice
11.2022 - 07.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Team Member
Barrie Food Bank
01.2022 - 10.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Bachelor's of Technology - Engineering
Mcmaster University
Hamilton, ON06-2030
High School Diploma -
Maple Ridge Secondary School
Barrie, ON06-2025
Skills
- Mentorship
- Leadership
- Food Handling
- Costumer Service
- BPR Preparation
- POS Handling
- Safety Instruction
- Housekeeping and Cleaning
- Training
Accomplishments
Honour roll
Timeline
Shift Leader
Booster Juice
11.2022 - 07.2025
Team Member
Barrie Food Bank
01.2022 - 10.2022
Bachelor's of Technology - Engineering
Mcmaster University
High School Diploma -
Maple Ridge Secondary School
Awards
- Ontario Scholar Award
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