Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Awards
Generic

Genesis Serrano

Hamilton,ON

Summary

Enthusiastic team member– always prepared to assist fellow employees with job tasks. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

3
3
years of professional experience

Work History

Shift Leader

Booster Juice
11.2022 - 07.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Team Member

Barrie Food Bank
01.2022 - 10.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Bachelor's of Technology - Engineering

Mcmaster University
Hamilton, ON
06-2030

High School Diploma -

Maple Ridge Secondary School
Barrie, ON
06-2025

Skills

  • Mentorship
  • Leadership
  • Food Handling
  • Costumer Service
  • BPR Preparation
  • POS Handling
  • Safety Instruction
  • Housekeeping and Cleaning
  • Training

Accomplishments

    Honour roll

Timeline

Shift Leader

Booster Juice
11.2022 - 07.2025

Team Member

Barrie Food Bank
01.2022 - 10.2022

Bachelor's of Technology - Engineering

Mcmaster University

High School Diploma -

Maple Ridge Secondary School

Awards

  • Ontario Scholar Award

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Genesis Serrano