Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Genesis Parra

Porterville

Summary

Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Overview

9
9
years of professional experience

Work History

Department Manager

Save Mart
07.2019 - Current
  • Managed inventory levels and coordinated product replenishment strategies.
  • Achieves department financials by identifying, defining, and implementing best department practices and optimization strategies, utilizing innovative solutions.
  • Directly leads department staff, with a focus on accountability and achieving a high level of business performance for the department.
  • Analyzed sales reports to identify trends and adjust merchandising accordingly.
  • Resolved customer complaints promptly to maintain high satisfaction levels.
  • Collaborated with cross-functional teams to organize promotional events effectively.
  • Monitored daily sales figures to track trends in customer buying behavior.
  • Ensured compliance with all safety regulations in the workplace.
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
  • Participated actively in strategic planning sessions with top executives from different divisions.
  • Supervised, trained, and developed team members, enhancing their performance and professional growth.
  • Managed daily operations, ensuring efficient workflow and productivity.
  • Utilized technology and software for inventory management and sales reporting.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Recreational Leader

Parks and Leisure Services
01.2018 - 07.2019
  • Monitored behavior of participants during recreational activities to ensure safety regulations were followed.
  • Organized outdoor games, arts and crafts, sports, and other recreational activities.
  • Kept detailed reports regarding program participation levels and outcomes.
  • Provided leadership and guidance to children in a safe and respectful environment.
  • Developed relationships with parents and guardians by providing feedback about their child's progress and performance.
  • Maintained records of attendance at each event or activity.
  • Adapted programs based on participant ages, interests, abilities.
  • Gathered, operated and maintained equipment and supplies necessary for planned activities.
  • Enforced rules of conduct while maintaining a fun atmosphere for all involved.

Cashier

Kentucky Fried Chicken
08.2016 - 04.2018
  • Processed customer transactions accurately and efficiently at a fast-paced restaurant.
  • Maintained cleanliness and organization of the cashier area during busy shifts.
  • Handled cash, credit, and gift card payments while ensuring security procedures were followed.
  • Trained new cashiers on operational procedures and customer service best practices.
  • Managed inventory of cash register supplies, including change and receipts as needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Learned roles of other departments to provide coverage and keep store operational.

Education

Associate’s Degree - Business Administration

Porterville College
Porterville, CA
01.2020

Skills

Technical skills

  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Data entry and management
  • Sales analysis and reporting
  • Forecasting and strategic planning
  • Budget management
  • Scheduling and calendar coordination
  • Supply and inventory management

Analytical and decision-making

  • Data-driven decision making
  • Strategic planning
  • Innovation and process improvement

Communication and interpersonal skills

  • Confidentiality
  • Effective verbal and written communication
  • Conflict resolution
  • Excellent customer service
  • Bilingual

Languages

Spanish
Full Professional

References

References available upon request.

Timeline

Department Manager

Save Mart
07.2019 - Current

Recreational Leader

Parks and Leisure Services
01.2018 - 07.2019

Cashier

Kentucky Fried Chicken
08.2016 - 04.2018

Associate’s Degree - Business Administration

Porterville College

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Genesis Parra