Genesis Miranda
San Mateo
Summary
Reliable professional with background in financial transactions, known for high productivity and efficient task completion. Possess key specialized skills in cash handling, customer service, and fraud detection which contribute to maintaining accuracy and promoting client trust. Excel in communication, problem-solving, and time management, ensuring seamless operations and positive customer experiences. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
7
7
years of professional experience
2024
2024
years of post-secondary education
Work History
Bank Teller
Chase Bank
San Bruno
04.2025 - 09.2026
- Handled daily cash transactions and ensured accuracy in processing deposits.
- Maintained compliance with banking regulations and internal policies consistently.
- Assisted customers with account openings, closings, and maintenance requests.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Maintained confidentiality of bank records, transactions and customer information.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
Beauty Advisor
Ulta Cosmetics
San Mateo
03.2025 - 06.2026
- Advised clients on skincare products and application techniques.
- Assisted in maintaining store cleanliness and product organization.
- Demonstrated makeup application skills to enhance customer experience.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
Tnc Mobility Specialist
Hertz Car Rental
San Carlos
06.2023 - 01.2025
- Assessed customer mobility needs and recommended appropriate vehicle options.
- Implemented safety protocols for vehicle inspections and maintenance procedures.
- Managed vehicle inventory, ensuring optimal availability for customer demand.
- Provided exceptional customer service to enhance rental experience.
- Explained the terms of rental agreements to customers.
- Upsold additional services such as insurance coverage or fuel plans.
Team Leader
Whole Food Market
Los Angeles
12.2019 - 01.2023
- Supervised team members to ensure efficient store operations and customer service.
- Coordinated inventory management and restocking to maintain product availability.
- Enhanced customer experience by resolving issues and promoting product knowledge.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Participated in regular meetings with senior leadership to provide updates on team progress.
Education
Associate Degree in Business - Business Administration And Management
Skyline College
San Bruno, CA 01.2026 - 03.2026
Sequoia High School
Redwood City, CASkills
- Customer service
- Problem solving
- Inventory management
- Multitasking and organization
- Teamwork and collaboration
- Verbal and written communication
Languages
Spanish
Native/ Bilingual
Timeline
Associate Degree in Business - Business Administration And Management
Skyline College
01.2026 - 03.2026
Bank Teller
Chase Bank
04.2025 - 09.2026
Beauty Advisor
Ulta Cosmetics
03.2025 - 06.2026
Tnc Mobility Specialist
Hertz Car Rental
06.2023 - 01.2025
Team Leader
Whole Food Market
12.2019 - 01.2023
Sequoia High School