Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Genesis Hinojosa

Oxnard

Summary

I am Friendly and welcoming, with the ability to create positive and inviting atmosphere. I hold strong communication skills and the capability to stay organized. I am dedicated to enhancing guest experiences and ensuring smooth operations through teamwork.

Overview

1
1
year of professional experience

Work History

Host

Dominick's Italian Restaurant
04.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Seated patrons based on guest preferences and seating availability.
  • Opened and closed seating sections according to volume of guests.

Education

High School Diploma -

Channel Island High School
Oxnard, CA

History

San Diego State University
San Diego, CA
01-2029

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Task prioritization
  • Takeout order processing
  • Greeting guests
  • Customer service expertise
  • Table bussing
  • Food station setup
  • Positive and professional

Languages

Spanish
Native or Bilingual

Timeline

Host

Dominick's Italian Restaurant
04.2024 - Current

High School Diploma -

Channel Island High School

History

San Diego State University

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Genesis Hinojosa