Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic
Genesis Hebert

Genesis Hebert

Halifax,Canada

Summary

Dynamic Administrative Assistant and Gerontologist with a Master's in Gerontology, recognized for efficiently managing daily assignments while enhancing team performance. Proactive approach to tasks and strong adaptability to evolving needs and policies. Eager to leverage skills in a new role as a receptionist at Dignity Memorial, aiming to gain valuable experience through an apprenticeship as a funeral director. Committed to providing compassionate support and exceptional service in all professional interactions.

Overview

4
4
years of professional experience

Work History

Assistant Coordinator

Sisters of Charity - Halifax
05.2025 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Provided compassionate care for grieving families through participation in funeral planning, setup, and support during services.
  • Trained new staff on best practices for client care and emergency response protocols.
  • Led team meetings to discuss client progress and address challenges in care delivery.
  • Developed and implemented training programs for new staff, improving team productivity and performance.
  • Coordinated scheduling and resource allocation to optimize workflow and meet project deadlines effectively.

Administrative Assistant

Sisters of Charity-Halifax
01.2023 - Current
  • Handled communications between staff and customers, including producing error-free correspondence and routing all mail.
  • Maintained scheduling for volunteer staff, and coordinators on-call schedules.
  • Obtained signatures for financial documents and internal and external invoices.
  • Worked as part of the Coordinator Care Team, which was required to do 24 hour on-call shift to attend to any care needs of Sisters if hospitalized.
  • Communicated with nurses, doctors and continuing care to advocate for the best care for the Sisters.
  • Supported meetings by organizing spaces, preparing documentation, and completing meeting notes.
  • Organized and updated file systems, keeping records easily retrievable. Supported workflow of daily administrative tasks to achieve targets and deadlines.
  • Created and maintained spreadsheets with advanced Excel functions and calculations to develop reports and lists.
  • Handled vendor invoices, verifying coding, reconciling purchase orders and documenting approvals in Excel.

Client Services Assistant/Medication Assistant

Shannex - Caritas Residence
05.2022 - 12.2023
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Client Medication Assistant

Parkland Retirement Living
05.2021 - 06.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.

Education

Master of Arts - Family Studies & Gerontology

Mount Saint Vincent University

Bachelor of Arts - Gerontology

St. Thomas University

High School Diploma - undefined

Saint Marys Academy

Skills

  • Time management
  • Organization
  • Multitasking
  • Problem-solving
  • Cultural sensitivity
  • Compassionate demeanor
  • Compassionate communication
  • Valid Class 5 driver's license
  • Telephone skills
  • Customer/Client relations
  • Verbal and written communication
  • Computer skills
  • Customer service
  • Teamwork
  • Empathy
  • Office administration

LANGUAGES

French | Native
Spanish | Native
English

Timeline

Assistant Coordinator

Sisters of Charity - Halifax
05.2025 - Current

Administrative Assistant

Sisters of Charity-Halifax
01.2023 - Current

Client Services Assistant/Medication Assistant

Shannex - Caritas Residence
05.2022 - 12.2023

Client Medication Assistant

Parkland Retirement Living
05.2021 - 06.2022

Bachelor of Arts - Gerontology

St. Thomas University

High School Diploma - undefined

Saint Marys Academy

Master of Arts - Family Studies & Gerontology

Mount Saint Vincent University
Genesis Hebert