Genesis Gonzalez
Lancaster
Summary
Detail-orientated team member with highly organized and dependable candidate successful at managing multiple priorities while keeping a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Assistant
Top Tier Development
01.2021 - 07.2022
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
- Organized resources, records and personnel to accomplish aggressive targets.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Developed and maintained filing systems to facilitate easy access to information.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed daily logs for management review.
Front Desk Receptionist
Antelope Valley College
10.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Trained new team members on company procedures, customer service and issue resolution.
Education
Associate of Arts - Psychology
Antelope Valley College
Lancaster, CA05.2024
Skills
- Bookkeeping
- Sensitive Information Handling
- Meeting Scheduling
- Manage Files
- Greeting and Seating Clients
- Answer Telephone Calls
- Bank Deposits
- Office Supply Ordering
- Telephone Etiquette
- Customer Assistance
- Filing
- Complex Problem-Solving
- Effective Planning
- Front Desk Operations
- Confirming Transactions
- Team Collaboration
- Conflict Management
- Verbal and Written Communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Receptionist
Antelope Valley College
10.2022 - Current
Assistant
Top Tier Development
01.2021 - 07.2022
Associate of Arts - Psychology
Antelope Valley College
Similar Profiles
Harlan LewisHarlan Lewis
HVAC Assistant at Top Tier Heating & CoolingHVAC Assistant at Top Tier Heating & Cooling
James KiesterJames Kiester
Baker / Barista at Top Tier Treats, West Los AngelesBaker / Barista at Top Tier Treats, West Los Angeles
Jeffrey PearsonJeffrey Pearson
Solar Sales Consultant at Top Tier Solar SolutionsSolar Sales Consultant at Top Tier Solar Solutions
Joshua HallJoshua Hall
Building Services Student Supervisor at University Of Wisconsin-madisonBuilding Services Student Supervisor at University Of Wisconsin-madison
Crew WellsCrew Wells
Sales Associate at Brooklyn Pizza GrilleSales Associate at Brooklyn Pizza Grille