Genesis Castaneda
Menifee
Summary
Highly organized and punctual with a steady determination to achieve excellence. Possesses a strong dedication and work ethic, consistently delivering efficient and high quality results. A reliable team player who thrives in collaborative environments, leveraging strong time management skills to meet deadlines and exceed expectations. Committed to continuous improvement and driven to contribute positively to organizational success through relentless hard work and dependability.
Overview
3
3
years of professional experience
Work History
Babysitter
Yuri Navarrete 2022/Zonia Aceituno 2023
06.2022 - 08.2023
- Engaged in activities such as playing games, reading books, and riding bikes.
- Organized activities that enhanced children's physical, emotional, and social well-being.
- Monitored and established a safe environment for children to play in and perform activities.
- Organized and cleaned after activities.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation and light housekeeping to support family with additional chores.
- Engaged with children on an individual basis to build positive relationships.
- Reassured children when upset providing emotional support and stability and communicated positively.
- Communicated with parents regarding children's progress and development, raising any issues.
Online Grocery Pickup
Walmart
08.2020 - 09.2022
- Memorized store layouts to fulfill orders using the shortest, most efficient route in order to meet the time requirement for order completion.
- Reviewed and quality checked orders prior to pick up for accuracy and purchase-by dates.
- Tracked substitutions and informed customers of changes in their orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Loaded and unloaded orders at the designated customer pickup area.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed customer service inquiries and complaints for customer satisfaction.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
High School Diploma -
Heritage High School
Menifee, CA06.2021
Skills
- Strong ability to convey ideas clearly, collaborate with team members, and present information effectively
- Aptitude for analyzing challenges, identifying solutions, and making informed decisions
- Ability to adapt to new environments, situations, technologies, and tasks
- Ability to efficiently manage tasks, set priorities, and meet deadlines
- Demonstrated ability to work well with others, contribute to group efforts, and communicate effectively within a team as well as taking on a leadership role if necessary
- Experience in customer service being able to provide exceptional service, resolve issues, and maintain positive relationships with coworkers and customers
- Can speak, write, and read fluently in both English and Spanish
Timeline
Babysitter
Yuri Navarrete 2022/Zonia Aceituno 2023
06.2022 - 08.2023
Online Grocery Pickup
Walmart
08.2020 - 09.2022
High School Diploma -
Heritage High School
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