Genervine Melius
Toronto
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Laboratory Technician
09.2022 - 01.2023
- Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Ensured patient confidentiality by adhering to strict privacy guidelines when handling sensitive medical information.
- Enhanced patient care through accurate and timely diagnostic testing for various medical conditions.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Streamlined test result reporting processes, ensuring timely delivery to healthcare professionals.
Intern
07.2022 - 08.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Medical Office Assistant
Emery Keelsedale Nurse Practioner Clinic
07.2020 - 11.2020
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Registered patients and completed associated paperwork for accurate records.
Education
Diploma - Shelter Support Worker
Alpha Career College
12.2023
Diploma - Medical Laboratory Technician
Medix College
10.2022
Diploma - Medical Office Administrator
Academy of Learning College Toronto
11.2019
Skills
- Specimen Collection
- Quality testing
- Phlebotomy Techniques
- Quality Control Procedures
- Lab testing
- Equipment testing and calibration
- Test Documentation
- Hematology analysis
- Microbiology Techniques
- Coagulation Studies
- Blood and Urine Analysis
- Cytology Processing
- Quality Control
- Phlebotomy
- Critical Thinking
- Patient Records Documentation
- Sample Testing
- Medical Laboratory Technician
- Multitasking and Organization
- Problem-Solving
- Attention to Detail
- Medical Reception
- Positive Attitude
- Office Administration
- Managing patient records
- Patient Scheduling
- Appointment management
- Patient Care
- HIPAA Compliance
- Patient Registration
- Patient Referrals
- Medical Office Equipment
- Clinical Documentation
- Patient Charting
- Healthcare compliance
- Physician assistance
- EMR Software
- Patient Screening
- OSHA Compliance
- Biohazard Waste Disposal
Languages
English
Full Professional
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
De-escalation
Dementia
Naxolane
Harm Reduction and Overdose Response Training
Timeline
Medical Laboratory Technician
09.2022 - 01.2023
Intern
07.2022 - 08.2022
Medical Office Assistant
Emery Keelsedale Nurse Practioner Clinic
07.2020 - 11.2020
Diploma - Shelter Support Worker
Alpha Career College
Diploma - Medical Laboratory Technician
Medix College
Diploma - Medical Office Administrator
Academy of Learning College Toronto
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