Gene Godin
Pleasant Hill
Summary
Dynamic web professional with a proven track record in mentoring business users and developing tailored training modules to enhance skills and productivity. Skilled at translating complex technical concepts into accessible, user-friendly content, ensuring seamless adoption and implementation. Committed to driving continuous improvement and fostering a culture of learning and growth within organizations.
Overview
9
9
years of professional experience
Work History
Customer Service Associate
Floor and Décor
11.2025 - Current
- Assist customers with understanding what products we offer and which would be best for their project. As cashier, take payment and process returns. Educate contractors on special services and benefits available to them.
Data Integrity Analyst
Sephora.com
02.2022 - 01.2025
- Assisted web/app Product Managers in understanding the metrics available for monitoring their success. This involved custom training, and individual sessions to customize data presented to reflect their areas of interest.
- Contract
Senior Analyst Consumer Analytics
DexYP
09.2017 - 02.2019
- Effective working with business users to define requirements and communicate with engineering to deliver essential KPI’s to the business users.
- Expert at developing and delivering custom training modules for business users of Adobe Analytics.
- Write clear, effective documentation for business users and engineers.
Education
Master of Arts - Mathematics Education
State University of New York
Binghamton, New YorkSkills
- Clear verbal communication
- Employee training
- Collaborative teamwork
- Documentation creation
Timeline
Customer Service Associate
Floor and Décor
11.2025 - Current
Data Integrity Analyst
Sephora.com
02.2022 - 01.2025
Senior Analyst Consumer Analytics
DexYP
09.2017 - 02.2019
Master of Arts - Mathematics Education
State University of New York