Genaro Montoya
Shafter
Summary
Outgoing Fast Food Worker with a background in food service settings. Well-organized and hardworking with a passion for customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Floor Supervisor
Riverwalk
08.2024 - Current
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
McDonald's
Shafter
06.2021 - 08.2024
- Reduced wait times for orders by quickly operating customer window & sales register.
- Collaborated with team members to complete orders.
- Performed daily shift tasks to keep the store clean and running smoothly.
- Demonstrated respect, friendliness and willingness to help wherever needed
Education
Bachelor of Science - General Business
California State University Bakersfield
Bakersfield, CA05.2026
Associate of Science - Business Administration
Bakersfield College
Bakersfield, CA05.2024
High School Diploma -
Shafter High School
Shafter, CA06.2023
Skills
- Customer Service
- Problem-Solving
- Cash Control
- Public Relations
- Quality Control
- Working with Teammates
- Spanish Fluency
- Hospitality and Accommodation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Sign Lanugage
Professional Working
Timeline
Floor Supervisor
Riverwalk
08.2024 - Current
McDonald's
Shafter
06.2021 - 08.2024
Bachelor of Science - General Business
California State University Bakersfield
Associate of Science - Business Administration
Bakersfield College
High School Diploma -
Shafter High School
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