Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Genaro Figueroa

Edmonton,AB

Summary

Proven track record of enhancing customer trust and boosting sales revenue at GAIA JOYAS through effective problem-solving and strong communication skills. Demonstrated adaptability and teamwork across diverse roles, from construction to pest control, prioritizing safety and efficiency. Skilled in equipment troubleshooting and fostering positive client relationships.

Overview

1
1
year of professional experience

Work History

Fumigator Pest

KALI
05.2024 - 06.2024
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Enhanced customer trust by explaining pest control process and setting realistic expectations for treatment outcomes.
  • Built strong relationships with clients by providing honest assessments and effective solutions to their pest problems.

Jewelry Seller

GAIA JOYAS
03.2024 - 04.2024
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
  • Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
  • Utilized product knowledge to educate customers on features and benefits.
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
  • Proactively resolved customer complaints, turning potential negative experiences into positive outcomes for both the client and company.
  • Resolved customer complaints promptly to maintain a positive brand image.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Construction Worker

AFINU
02.2024 - 03.2024
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
  • Adapted to rapidly changing weather conditions and schedules, ensuring project continuity and efficiency.

Training Company Instructor

PRYAS
09.2023 - 01.2024
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.
  • Promoted classroom safety, collaboration, and best practices.
  • Tested and evaluated students on materials presented in workshops and classes.
  • Observed and adopted new techniques from skilled instructors and lecturers.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Fostered positive learning environment, encouraging students to express their ideas and questions freely.

Education

High School Diploma -

Colegio Cristobal Colon De Melipilla
Melipilla
11.2023

Skills

  • Dependable and reliable
  • Valid Chilean driver's license
  • Clean Driving Record
  • Adaptable
  • Communicative and articulate
  • Equipment Troubleshooting
  • Public Health Awareness
  • Problem-Solving
  • Teamwork and Collaboration
  • Multitasking

Languages

English
Limited Working
Spanish
Native or Bilingual

Timeline

Fumigator Pest

KALI
05.2024 - 06.2024

Jewelry Seller

GAIA JOYAS
03.2024 - 04.2024

Construction Worker

AFINU
02.2024 - 03.2024

Training Company Instructor

PRYAS
09.2023 - 01.2024

High School Diploma -

Colegio Cristobal Colon De Melipilla

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Genaro Figueroa