Registered nurse with 15+ years of nursing experience; skilled at improving processes, maximizing team productivity and reducing costs to achieve sustainable retirement home operations. Familiar with employee motivation and retention strategies, resident relations and accreditation requirements.
Hi, I’m
Gena Mymko
Edmonton,AB
Summary
Work History
All Seniors Care Living CentresEdmonton, AB
Regional Clinical Lead
01.2021 - 04.2022
Job overview
- Demonstrated effective clinical leadership in education, site compliance with regulatory bodies.
- Provided clinical support to staff by demonstrating responsible, quality, and safe client care.
- Maintained and documented educational requirements in accordance to Accreditation and Standards requirements.
- Monitored, reviewed, and implemented action plans with guidance of Regional Director.
- Participated in site audits every 2-4 weeks to maintain operational standards and decrease workplace incidents.
- Liaised with contracted service providers and other members in collaboration with RDO of Compliance.
- Facilitated education sessions, ensuring all education requirements are supporting Accreditation and Standards requirement.
- Assisted with on-boarding, hiring new staff, training and mentoring.
- Identified issues, analyzed information and provided solutions to problems.
- Used Microsoft Word and other software tools to create documents and other educational resources.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team-building activities to enhance working relationships.
- Strengthened communication skills through regular interactions with others.
All Decor Design And Staging Inc. Edmonton , AB
Operations Manager
10.2015 - 04.2022
Job overview
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Devised processes to boost long-term business success and increase profit levels.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed systems and procedures to improve operational quality and team efficiency.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Trained new employees on proper protocols and customer service standards.
- Mitigated business risks by working closely with staff members and assessing performance.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed and implemented strategies to maximize customer satisfaction.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services from 5 popular vendors used by larger chain stores. Saved 30-50% on inventory supply costs.
- Increased profit by streamlining operations.
- Developed and maintained relationships with external vendors and suppliers.
Covenant CareEdmonton, AB
Resident Care Manager
03.2022 - Current
Job overview
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Managed department staff by monitoring performance, implementing improvement plans and conducting training.
- Verified high-quality care through enforcement of standards and conduction of regular performance evaluations.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Communicated with healthcare providers to facilitate continuity of care.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- Recruited talented and skilled employees during transition and afterwards.
- Recognized, documented, and advised on removal of hazards.
- Inspected Saint Thomas for adherence to fire, hazard, and safety guidelines and creation of fire plan booklet with site administrators approval.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Collaborated with administration assistant to develop and implement strategies to improve admissions process.
- Proved successful working within tight deadlines. Managed to recruit and hire over 130 staff within less than 4 weeks.
- Successful accreditation with only 3 months of preparation.
- Worked well in team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service.
- Fixed identified issues to improve workflows.
- Performed biweekly or monthly staff meetings.
- Co-ordinates, facilitates and participates in implementing planned care conferences, higher level of care or acute resident care needs within appropriate team for the best outcome.
- Proactively communicates with team members to resolve clinical issues, communicates changes and encourage feedback from staff.
- Reviewed accreditation standards and evaluated compliance, identified challenges and proposed solutions.
- Participated in group programs for accreditation preparation for sharing of ideas and policy reviews.
Chartwell Retirement ResidencesEdmonton, AB
Temporary Director of Care
05.2020 - 02.2021
Job overview
- Assisted with payroll and entry of timesheets.
- Plus, account payables in Yardi.
- Hired and recruited new amazing employees to maintain staffing levels.
- No staffing agency required.
- Maintained current knowledge of IPC and MOH guidelines.
- Managed two COVID-19 outbreaks and successfully closed them within weeks.
- Able to stress infection control guidelines to staff and provide education.
- Assisted with sales procedures for new residents.
- Reviewed residents care plans to ensure their care needs were met.
- DLIP and Strata Pathways management for admissions, discharges and transfers.
- Provided conflict resolutions when needed.
- Dealt with family concerns, conflicts, plus staff mentoring and teaching.
- Teaching and education provided to staff regularly.
- Demonstrated active interest in ongoing education and participated in mandatory education in- services.
- Demonstrated excellent leadership skills with communication and interpersonal.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Community Care Access/ Home Care, Alberta Health ServicesEdmonton, AB
Registered Nurse Case Manager
01.2015 - 08.2017
Job overview
- Client Documentation and Filing - make sure all client paperwork, including client consent agreements. Plus registration in scheduling software or paperwork.
- Manage client incidents and client satisfaction processes.
- Maintain employee morale, provide coaching and oversee employee processes through phone and in- person communications.
- Ensure all Home Care Assistance policies and procedures are being implemented - e.g.
- Documentation, systems and practices, and tools.
- RAI-2.0 knowledgeable and trained.
- Medi-tech proficient.
- Evaluated healthcare needs, goals for treatment, and available resources of each client and connected to optimal providers and care
- Provided home healthcare providers with training, guidance, support and supervision to achieve objectives
- Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes
Intensive Care UnitEdmonton, AB
Registered Nurse
05.2013 - 01.2015
Job overview
- Start IVs, monitor patients' respiratory ventilation, pulse oximetry, assist with intubation, respond to all codes.
- Set nasogastric & soft bore feeding tubes, Foley catheters, central & arterial lines, temp pacemakers.
- Administered medications, tracked dosages and documented patient conditions
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services
- Designed strategies to resolve nursing and patient satisfaction issues, improve response and patient care quality and propose plans to enhance quality and safety initiatives hospital-wide
- Counseled patients and caregivers, providing emotional, psychological and spiritual support
- Maintained optimal ventilator settings and operations to meet patient care needs
- Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction
- Delivered care to 1-2 patients per day, including coordinating and evaluating interdisciplinary care
Overview
15
years of professional experience
3
Certification
Education
Athabasca UniversityAlberta
Bachelor's Degree in Bachelor of Health Administration from Health Administration/management
12.2025
University Overview
- Continuing education in health administration. Currently in progress.
IPACAlberta
AEC / DEP or Skilled Trade Certificate in IPAC Canada Novice Infection Control from Infection Control
07.2021
University Overview
- Member of IPAC Canada.
Yorkville UniversityOntario
Continuing Education from Interior Design And Art
01.2018
University Overview
- Continuing education in art and design. Program started in 2016 to 2018.
Grant Mac Ewan UniversityAlberta
Registered Nursing Diploma from Nursing Studies
04.2008
University Overview
RN Diploma with an additional 30 credits.
Skills
- Staff Development, mentoring, and training
- Evidence-based Leadership
- Recruitment
- Care Plan Development
- Inventory and restocking
- Occupancy strategies
- Team Building
- Conflict resolution
- Strong work ethic
- Healthcare management
- Healthcare policies involvement
- Safety protocols and standards
- Audit Support
- Internal Audits
- Transition management
Certification
- BLS, Heart & Stroke - Expires October 2023.
- BLS Instructor, Heart & Stroke.
- OPACCA Training - 2013
- Six Sigma White Belt Lean Certification, 2019
- Occupation Health and Safety Awareness for Leaders- CC, 2023
Timeline
Resident Care Manager
Covenant Care
03.2022 - Current
Regional Clinical Lead
All Seniors Care Living Centres
01.2021 - 04.2022
Temporary Director of Care
Chartwell Retirement Residences
05.2020 - 02.2021
Operations Manager
All Decor Design And Staging Inc.
10.2015 - 04.2022
Registered Nurse Case Manager
Community Care Access/ Home Care, Alberta Health Services
01.2015 - 08.2017
Registered Nurse
Intensive Care Unit
05.2013 - 01.2015
Athabasca University
Bachelor's Degree in Bachelor of Health Administration from Health Administration/management
IPAC
AEC / DEP or Skilled Trade Certificate in IPAC Canada Novice Infection Control from Infection Control
Yorkville University
Continuing Education from Interior Design And Art
Grant Mac Ewan University
Registered Nursing Diploma from Nursing Studies
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