Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gemma May Asignar

Edmonton,AB

Summary

Energetic and dependable professional with strong ability to manage administrative tasks and support healthcare teams. Experienced with patient care coordination, appointment scheduling, and medical records management. Utilizes strong organizational skills to ensure efficient office operations and patient satisfaction. Knowledge of billing procedures and insurance verification, contributing to well-managed medical office environment. Responsible, punctual and productive professional when working with little to no supervision.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Office Assistant

Edmonton Medical Group
09.2022 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
  • Prepare and submit invoices to WCB, insurance companies, Medavie Blue Cross and Law firms. Gather and submit requested information accordingly.
  • Update and maintain electronic health records with accuracy and attention to detail.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Streamlined instruments and equipment, ensuring all
    were cleaned, in good working order, and organized for
    the physician.
  • Assisted 5 physicians in providing high-quality care, completing insurance forms and handling referrals promptly.

Medical Office Assistant

Galaxy Medical Clinic (Practicum)
06.2022 - 08.2022
  • Managed front desk operations, including patient check-ins, appointment scheduling and last minute walk-ins.
  • Assist healthcare providers with administrative task ensuring a smooth workflow in the clinic. Managed 60-80 patients per day.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Understanding of patient care processes and the ability to assist medical professionals in delivering high quality health care services.
  • Organized patient records by recording medical history, vital statistics and scanning related documents.

Accounting Technician

Integrated Life Care Inc.
12.2019 - 09.2021
  • Enhanced financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues promptly.
  • Contributed to successful audits with comprehensive preparation of supporting documentation and effective communication with external auditors.
  • Enhanced vendor relationships by managing accounts payable efficiently, negotiating favorable terms when possible, and ensuring timely payments.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

Payroll & Scheduler

C12 Investments
03.2016 - 11.2019
  • Manages payroll and accounts payable on a bi-weekly and monthly process.
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Handles employee’s scheduling and immediate changes that adapts holidays, sick days, emergencies and unavailability.
  • Make schedules that align to daily work quotas and budget.
  • Processes employee’s pay period that corresponds to their schedule with accuracy and punctuality.

Education

Diploma - Medical Office Administration

CDI College
Edmonton, AB
06-2022

Business Administration Diploma -

Philippine School of Business Administration
Philippines
03-2005

Skills

  • Strong organizational and time-
    management skills
  • Phone and email etiquette
  • Ability to work independently and
    as part of a team
  • Detail-oriented and able to handle
    multiple tasks simultaneously
  • Standard First Aid & CPR
  • Knowledge of HIPAA & FOIP
  • Fluent in English and Filipino

Certification

  • Standard First Aid & CPR
  • Level C AED Operation
  • FOIP Certification

Timeline

Medical Office Assistant

Edmonton Medical Group
09.2022 - Current

Medical Office Assistant

Galaxy Medical Clinic (Practicum)
06.2022 - 08.2022

Accounting Technician

Integrated Life Care Inc.
12.2019 - 09.2021

Payroll & Scheduler

C12 Investments
03.2016 - 11.2019

Diploma - Medical Office Administration

CDI College

Business Administration Diploma -

Philippine School of Business Administration

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Gemma May Asignar