Gemma Magallon
Los Angeles
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
9
9
years of professional experience
Work History
Sales Lead Keyholder
Squishable
09.2024 - 01.2025
- Opened and closed store by counting registers, making deposits, and storing and filing all daily paperwork.
- Collaborated with store management to strategize on sales initiatives and drive overall revenue growth.
- Managed inventory effectively, ensuring optimal stock levels for high-demand products.
Barista
Honey Greens Cafe
02.2023 - 06.2024
- Followed money handling guidelines to verify check total, monitor tip disbursement and manage cash drawer
- Navigated periods of high volume with a calm demeanor to keep the store operating to standard
- Addressed and resolved customer issues to promote satisfaction.
Receptionist
Sugar Cove
06.2022 - 03.2023
- Answer all the customers' questions and address their complaints
- Scheduled appointments and documented updates in scheduling software
- Anticipated guest needs, delivering exceptional customer service to exceed expectations.
Conversation Partner
A.L.I at CSULB
05.2022 - 01.2023
- Suggested learning resources to increase student interest and retention
- Applied learning strategies to assist students with concepts
- Designed engaging activities to help students practice their English language skills in a fun and interactive way
Receptionist
Farmers Insurance
07.2016 - 08.2020
- Treated visitors with a friendly, approachable attitude
- Operated office equipment such as photocopiers, fax machines, and printers efficiently
- Assisted with administrative tasks such as filing and copying.
Education
Bachelor of Arts - Linguistics With Option in TESOL
California State University, Long Beach
Long Beach, CA01-2025
High School Diploma -
Downey High School
05.2019
Skills
- Adaptability
- Office Management
- Scheduling
- Attention to Detail
- Multitasking Abilities
Timeline
Sales Lead Keyholder
Squishable
09.2024 - 01.2025
Barista
Honey Greens Cafe
02.2023 - 06.2024
Receptionist
Sugar Cove
06.2022 - 03.2023
Conversation Partner
A.L.I at CSULB
05.2022 - 01.2023
Receptionist
Farmers Insurance
07.2016 - 08.2020
High School Diploma -
Downey High School
Bachelor of Arts - Linguistics With Option in TESOL
California State University, Long Beach
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