Gemma Canoza
Panorama City
Summary
To bring my strong sense of dedication, motivation, and responsibility to the company and utilize my skills qualification obtained through this new Enviroment of workplace.
Overview
13
13
years of professional experience
Work History
CAREGIVER
Advance Home Care
Los Angeles
10.2022 - Current
- Serving Companion to client
- Transportation clients to and from appointments, errands, Managing medications
- Interpersonal skills patience and listening skills
- Keeping proper care records and reporting change to nursing team
- Following patients care plan
- Communicate with families, Co-workers and supervisors
- Built strong and trusting rapport with clients and loved ones.
- Coordinated transportation services for clients when necessary.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Reported concerns to nurse supervisor to promote optimal care.
Administrative assistant / Secretary
Metrovilla Centre Village Association INC.
01.2018 - 01.2022
- Responsible for documentation, filling and data, Bank Representatives
- Ordering Materials for constructions project of board directors
- Answering all clients, homeowners concern, problems assisting buyers looking for vacant lot
- Strategical analysis account arrears collections
- Preparing for monthly meeting submit all documents in those previous months collections and concern.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Responded to customer issues to provide immediate resolution and improve retention.
- Directed customer inquiries to appropriate department personnel.
- Handled incoming calls and directed callers to appropriate department or employee.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Scheduled appointments between clients and customers and internal staff members.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Maintained inventory of office supplies and placed orders when necessary.
- Managed database systems containing customer contact information.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Processed invoices for payment using accounting software applications.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Assisted with customer requests and answered questions to improve satisfaction.
Administrative assistant
Timog Park homes Office
01.2015 - 01.2017
- Bank and collections handling.
- Meeting Preparations.
- Created spreadsheets in Microsoft Excel for record-keeping and monthly reporting.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintained inventory of office supplies and placed orders when necessary.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Purchasing Staff/Panel Builder
Jamco Group Philippines
Mabalacat
04.2012 - 04.2013
- Monitored stock levels of supplies to prevent shortages or overstocking.
- Attended trade shows, conferences, seminars related to procurement functions in order to stay informed of industry developments.
- Prepared purchase orders, solicited bid proposals and reviewed requisitions for goods and services.
- Participated in supplier meetings as needed in order to discuss performance objectives or resolve issues.
- Reviewed purchase orders for accuracy and compliance with company policies.
- Received and reviewed department supply requisitions and placed appropriate orders based on need and available funds.
- Prepared purchase orders based on approved requisitions and negotiated terms.
- Established relationships with key suppliers to manage inventory levels and meet customer needs.
Education
Bachelor of Science - Management
Metro Manila College
Philippines01.2006
Skills
- Collaborative attitude
- Compassion
- Organized
- Verbal and written communication
- Detail-oriented
- Customer Service
- Team collaboration
- Project coordination
- Work Planning and Prioritization
References
- Evelyn Buenventura, Office Assistant, 818-634-3157
- Dr. Rey Pangilinan, Ophthalmologist, Kaiser Permanente, +818-209-1598, rey.t.pangilinan@kp.org
Languages
- English
- Filipino / Tagalog
Timeline
CAREGIVER
Advance Home Care
10.2022 - Current
Administrative assistant / Secretary
Metrovilla Centre Village Association INC.
01.2018 - 01.2022
Administrative assistant
Timog Park homes Office
01.2015 - 01.2017
Purchasing Staff/Panel Builder
Jamco Group Philippines
04.2012 - 04.2013
Bachelor of Science - Management
Metro Manila College