GEMANTHA SAMPATH SILVA
37-A, Simpson Court,Fredericton,NB
Summary
Professional in food and beverage industry with proven experience in streamlining operations and enhancing guest satisfaction. Known for strong leadership and ability to foster team collaboration, adapting swiftly to changing needs and priorities. Expertise includes staff training, inventory management, and ensuring compliance with health and safety standards. Valued for reliability and consistent achievement of results in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Food and Beverage Supervisor
DORIA COMPOUND I SDE YOAV, ISRAEL
04.2024 - 09.2024
- Implemented innovative promotional strategies to attract new customers while retaining existing clientele.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Monitored food inventory and supplies to prevent waste.
- Supervised food presentation and plating to enhance visual appeal.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Supervisor
McDonald's
06.2022 - 04.2024
- Supported overall facility operations and vendor coordination
- Forecasted, procured, and managed kitchen equipment and supplies
- Implemented cost-saving initiatives and operational improvements
- Troubleshot operational and maintenance issues to ensure efficiency
- Streamlined workflows to improve efficiency and reduce turnaround times across departments.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Cashier
HINAM PLUS SUPERMARKET I TNUVOT, ISRAEL
03.2017 - 06.2022
- Operated cash registers and POS systems with a high level of accuracy, handling cash, credit, and debit transactions
- Delivered courteous and professional customer service, assisting customers with product inquiries and resolving minor issues
- Ensured correct pricing, scanning, and billing of items while minimizing errors
- Provided exceptional customer service, resolving inquiries and issues promptly.
Personal Support Worker
MR IGOR GOSHANSKI I HOLON, ISRAEL
01.2014 - 03.2017
- Administered prescribed medications while monitoring client health and reporting changes.
- Collaborated with healthcare professionals to develop individualized care plans tailored to client needs.
- Implemented engaging activities that enhanced client well-being and social interaction.
- Maintained accurate documentation of client progress and care services delivered.
- Trained new staff on best practices in patient care and safety protocols.
Personal Support Worker
MR. MICHAEL DATIASHVILI I JERUSALEM, ISRAEL
06.2011 - 01.2014
- Provided compassionate personal care and support to clients, ensuring comfort and safety.
- Assisted clients with daily living activities, promoting independence and dignity.
- Advocated for clients' needs, fostering communication between patients, families, and medical teams.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Agricultural Worker
TZOFAR
05.2010 - 05.2011
- Operated and maintained agricultural equipment to ensure efficient planting and harvesting processes.
- Monitored crop health, identifying pests and diseases for timely intervention.
- Assisted in soil preparation and fertilization to optimize crop yields.
- Collaborated with team members to implement sustainable farming practices.
Education
G.C.E Advanced Level - Applied Mathematics
President's College
Department Of Examinations L Sri Lanka06-2008
G.C.C. Ordinary Level - G.C.C. Ordinary Level
President's College
Department Of Examinations L Sri Lanka12-2003
Skills
- Administrative skills
- Team member development
- Listening skills
- Strong interpersonal skills
- Computer skills
- Documentation and reporting
- Information protection
Languages
English
Full Professional
Certification
- Standard First Aid & CPR/AED Level C
Timeline
Food and Beverage Supervisor
DORIA COMPOUND I SDE YOAV, ISRAEL
04.2024 - 09.2024
Supervisor
McDonald's
06.2022 - 04.2024
Cashier
HINAM PLUS SUPERMARKET I TNUVOT, ISRAEL
03.2017 - 06.2022
Personal Support Worker
MR IGOR GOSHANSKI I HOLON, ISRAEL
01.2014 - 03.2017
Personal Support Worker
MR. MICHAEL DATIASHVILI I JERUSALEM, ISRAEL
06.2011 - 01.2014
Agricultural Worker
TZOFAR
05.2010 - 05.2011
G.C.E Advanced Level - Applied Mathematics
President's College
G.C.C. Ordinary Level - G.C.C. Ordinary Level
President's College