Destiny Aguilar
Baldwin Park
Summary
Highly efficient student well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
7
7
years of professional experience
Work History
Certified Nursing Assistant
Valley View Post Acute
2024.02 - 2024.08
- Provided high-quality personal care services such as bathing, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Admissions Assistant
Valley View Post Acute
2023.08 - 2024.03
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Led tours of facility for potential clients and families to highlight features and benefits of membership.
- Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Crew Member
Baskin Robbins
2018.03 - 2023.07
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Took orders, prepared ice cream, and collected payments.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Worked well with teammates and accepted coaching from management team.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Completed milkshakes and ice cream desserts for customers.
Catering Server
Aloha Event Services
2018.01 - 2023.04
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- ssware quickly following each course.
- Delivered catered food and supplies to facility for on-time set-up.
- Arranged linens and table settings according to seating plan and event theme.
- Prepared and maintained drink stations throughout catering events.
- Served plated dinners with up to 3 courses.
- Cleared dishes and glassware quickly following each course.
- Set up and broke down catering services at private residence, and special event venues.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
High School Diploma -
Fairvalley High School
Covina, CA05.2018
Skills
- Ordering Procedures
- Time Management
- Verbal and Written Communication
- Food Preparation and Safety
- Valid Driver's License
- Cash Handling
- Health and Safety Compliance
- Clear Communication
- Crew Leadership
- Store Opening and Closing
- Teamwork and Collaboration
- Adaptability and Flexibility
- Table Setting Knowledge
Timeline
Certified Nursing Assistant
Valley View Post Acute
2024.02 - 2024.08
Admissions Assistant
Valley View Post Acute
2023.08 - 2024.03
Crew Member
Baskin Robbins
2018.03 - 2023.07
Catering Server
Aloha Event Services
2018.01 - 2023.04
High School Diploma -
Fairvalley High School
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