Geetansh Sharma
Edmonton,AB
Summary
As a Security Manager at PURE Canadian Gaming, I oversee the security operations and staff of two properties in Edmonton. I have more than five years of experience in the Management, working with various clients and business to ensure safety, compliance, and customer satisfaction. I am skilled in developing and implementing project plans, conducting risk assessments, and providing training and coaching to my team. I have a strong critical thinking ability that enables me to solve problems and handle emergencies effectively. I am passionate about taking new projects and learn new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Security Manager
Pure Canadian Gaming
07.2021 - Current
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Kept team compliant with security protocols and appearance standards.
- Investigated incidents and wrote reports.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
Regional Store Manager
Subway - Skafar Groups
01.2020 - 10.2022
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maintained Food cost and Labour Cost under Check.
- Managed over 7 stores independently, with increase in Profit shares each quarter.
Store Supervisor
Subway - Skafar Group
01.2018 - 12.2019
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Bachelor of Science - Science & Arts
Selkirk College
Castlegar, BC04.2020
Skills
- Critical Thinking
- Policy development
- People Development
- Lean Techniques
- Payroll Management
- Client Relations
- Customer service
- Team Management
- Project Development
Accomplishments
#Making Policies an Procedures for casino- Asset Protections & Compliance.
#Working with Corporate and AGLC, to ensure proper communication and stay up to date on new policies and Compliance concerns.
#Actively took contributed in making and delivering new Company values and Vision statement.
# Maintaining surplus profit each quarter- per store.
#Lead Multi Store- Multi Team projects.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Spanish
Limited Working
Certification
CSM - Certified Scrum master
CIM - Certified In Management
Google certification -Project Management
(CSS)-Certified Security Supervision & Management
PPCT - Pressure Points Tactic's
Timeline
Senior Security Manager
Pure Canadian Gaming
07.2021 - Current
Regional Store Manager
Subway - Skafar Groups
01.2020 - 10.2022
Store Supervisor
Subway - Skafar Group
01.2018 - 12.2019
Bachelor of Science - Science & Arts
Selkirk College
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