GEETANJALI VERMA
Winnipeg,MB
Summary
Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives.
Overview
7
7
years of professional experience
Work History
Logistics Operations Supervisor
GBT INC.
09.2020 - Current
- Tracked the goods in transportation till they reach destination.
- Oversee the vendors and drivers scheduling, and dispatching of vehicles and goods
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Plan, organize, direct, control and evaluate daily operations.
- Directed shipping and receiving of wide range of products daily.
- Coordinated dispatching of 35-40 drivers to accomplish daily delivery requirements.
- Developed and implemented strategies to improve team productivity and efficiency.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Enforced team adherence to safety regulations and protocols.
- Determined staffing needs, developing schedules to staff all shifts.
Security Professional
Paragon Protection Ltd.
04.2019 - Current
- Confirm Identification and provide authorized access to the third-party contractors
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Responded quickly to emergency situations to assess and deflect issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Recorded incident reports with detailed accounts of occurrences.
- Assessed ongoing risk factors and suggested improvements to senior management.
Project Coordinator Intern
GBT INC.
05.2020 - 08.2020
- Assisted safety person to verify the driver’s log books
- Customer Service Experience in handling calls and front desk
- Calling drivers and booking appointments for their office visits
- Enter data and prepare the weekly invoices.
Customer Service Associate
Daffodils Study Abroad Pvt. Ltd.
01.2018 - 11.2018
- Respond to telephone inquiries, chat enquiries as well as email inquiries providing quality service to customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Created and maintained detailed database to develop promotional sales.
Education
Advanced Project Management and Strategic Leadership -
Lambton College
Toronto, ON08.2020
Masters of Science - Physics - undefined
Punjab University
Punjab, India07.2017
Skills
- Shipping coordination
- Distribution Management
- Transportation Management
- Continuous Improvement
- Shipping Documentation
- Logistics Analysis
Websites
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Logistics Operations Supervisor
GBT INC.
09.2020 - Current
Project Coordinator Intern
GBT INC.
05.2020 - 08.2020
Security Professional
Paragon Protection Ltd.
04.2019 - Current
Customer Service Associate
Daffodils Study Abroad Pvt. Ltd.
01.2018 - 11.2018
Advanced Project Management and Strategic Leadership -
Lambton College
Masters of Science - Physics - undefined
Punjab University
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