Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Hi, I’m
Geetanjali Geetanjali
Montral,QC
Summary
Overview
6
years of professional experience
Work History
Restaurant chatpataMontréal, QU
Assistant Manager
04.2021 - Current
Job overview
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Served as a liaison between staff members and senior management personnel.
- Identified cost-saving measures that could be implemented without compromising quality standards.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Completed inventory audits to identify losses and project demand.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Created and managed budgets for travel, training and teambuilding activities.
- Proposed or approved modifications to project plans.
TeleperformanceMontréal, QU
Sales Representative
08.2021 - 11.2023
Job overview
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Collaborated with other departments such as marketing, finance, logistics.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Identified opportunities for cross-selling additional products and services.
- Adhered to established policies and procedures when handling customer accounts.
- Reviewed monthly performance against targets set by management team.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Fostered relationships with customers to expand customer base and retain business.
- Created successful strategies to develop and expand customer sales.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Improved overall customer purchasing experiences to promote steady revenue.
RogersMontréal, QU
Sales Representative
02.2022 - 06.2022
Job overview
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Organized client visits, presentations, product demonstrations and trade shows.
- Identified opportunities for cross-selling additional products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Recommended, selected and located merchandise based on customer desires.
- Described merchandise and explained use, operation and care.
- Maintained records related to sales for store management.
- Prepared merchandise for purchase or rental.
Tim hortansMontréal, QU
Assistant Manager
05.2018 - 04.2021
Job overview
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Created reports on sales trends, inventory levels, and financial data.
- Supervised daily operations including scheduling shifts, assigning duties.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Education
CDI CollageMontreal, QC
Web Designing from Information Technology
04.2021
University Overview
Panjab Technical University Punjab, India
Bachelor of Science from Computer Science
06.2017
University Overview
Skills
- Business Development
- Strategic Planning
- Operations Management
- Retail Operations Management
- Orientating and Training
- Recruiting and Interviewing
- Microsoft Office Experience
- Staff Management
- Training and Development
- CSS
- Sales Reporting
- Customer Relations
- Sales Growth
- Team Motivation
- Sales and Marketing
- Sales Strategies
- Orientation and Training
- Adobe Creative Suite (Photoshop, Illustrator)
- Customer Relationship Management (CRM)
- Cost Reduction
- Marketing Tactics
- Employee Scheduling
Timeline
Sales Representative
Rogers
02.2022 - 06.2022
Sales Representative
Teleperformance
08.2021 - 11.2023
Assistant Manager
Restaurant chatpata
04.2021 - Current
Assistant Manager
Tim hortans
05.2018 - 04.2021
CDI Collage
Web Designing from Information Technology
Panjab Technical University
Bachelor of Science from Computer Science
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