GEER WANG
Student
Etobicoke,ON
Summary
Motivated lobby receptionist offering valuable contributions in all facets of customer services derived from my working experience. Recognized for exemplary interpersonal communication skills, promotion, detail-orientation services and work ethic.
Overview
4
4
years of post-secondary education
3
3
Languages
Work History
Lobby Receptionist
China Table Tennis Museum
Shanghai, China
06.2020 - 07.2020
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Managed the order of visitors to maintain a steady flow of people
- Offered suggestions on visitors’ favorable tour routes to customize their unique experiences respectively
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Promoted visitors to attend the seasonal activities in the museum
- Supported services towards the disabled and distributed disability equipments accordingly
Education
Bachelor of Commerce - Accounting
Humber College
Toronto, ON 01.2023 - 05.2026
Skills
Customer and client relations
Demonstrated skills at communicating with people to offer favorable solutions to their issues
Passionate and strategic promotion skills to appeal to customers effectively
Adept writing skills to extract reports from general researches concisely
Flexible mindset with strong hand-on skills in both creative and practical way
Highly agreeable in teamwork projects and able to coordinate well with others
Proficient in Microsoft Office (MS Word, Excel, PowerPoint, Outlook)
Fluent in English and Mandarin (native)
English and Mandarin
I have learned English for decades and achieved professional approval of IELTS Test. I can utilize the language fluently in all aspects, including speaking, listening and writing.
Mandarin is my native language, which could not be more familiar to me.
I also understand Japanese, but I cannot speak as fluently as English.
Timeline
Bachelor of Commerce - Accounting
Humber College
01.2023 - 05.2026
Lobby Receptionist
China Table Tennis Museum
06.2020 - 07.2020