Gee Ann Olanda
Abu Dhabi,U.A.E
Summary
Enthusiastic Waitress experienced with Club Lounge service. Experienced in providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.
Overview
2
2
years of professional experience
Work History
Waitress at Ray`s Bar
Hilton Conrad
Abu Dhabi, U.A.E
07.2023 - Current
- Took orders from patrons accurately and efficiently.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Took orders for food and drinks and delivered them to guests.
- Explained menu items, describing ingredients and cooking methods upon request.
- Maintained accurate records of inventory levels of beer, wine, spirits, mixers, garnishes.Providing excellent wait service to ensure satisfaction
- Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
Club Lounge Waitress
Yas Island Rotana hotel
Abu Dhabi, U.A.E
12.2021 - 07.2023
- Assisting the guest at their tables and offering them drinks
- Taking good care of the guest and being sure to maintain the cleanliness of their table responsibilities include the washing of cutlery's, glasses, and plates
- Greeted and welcomed guests to the lounge.
- Conducted regular inventory checks of liquor bottles and other items stored in the club lounge area.
- Provided exceptional service to high volume of daily customers.
Service Crew
Mang Inasal fast food chain
, Philippines
- Service crew members prepare and serve food, process customer payments, and provide customer service
- Respond to customer complaints and questions, resolving issues where possible and referring customers to managers as needed.
Education
HRS(hotel and restaurant services) -
Bestlink College of The Philippines
04-2013
High School -
Justice Cecilia Munoz Palma high school
Skills
- Good communication
- Able to multitasking
- Customer Service
- Supply Restocking
- Cash Handling
- Liquor, Wine, and Food Service
Timeline
Waitress at Ray`s Bar
Hilton Conrad
07.2023 - Current
Club Lounge Waitress
Yas Island Rotana hotel
12.2021 - 07.2023
Service Crew
Mang Inasal fast food chain
HRS(hotel and restaurant services) -
Bestlink College of The Philippines
High School -
Justice Cecilia Munoz Palma high school
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