Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Gedion Aklilu Yilma

Gedion Aklilu Yilma

Edmonton,AB

Summary

Dynamic sales professional with a proven track record at Canada Prime Marketing, excelling in customer service and relationship building. Skilled in negotiation and adaptive learning, I consistently increased client satisfaction and sales revenue through effective communication and product knowledge. Committed to delivering exceptional results and fostering long-term client partnerships.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

7-eleven
01.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Field Sales Representative

Canada Prime Marketing
11.2024 - Current
  • Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
  • Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations for various products.

Sales Development Representative (Proxy Solicitor)

MMCY Tech - MOD Ethiopia
05.2024 - 06.2024
  • Improved client satisfaction by delivering comprehensive reports on proxy voting results and recommendations for future initiatives.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.

Education

Bachelor of Science - Computer Science

University of The People
595 E Colorado Blvd Suite 623, Pasadena, CA 91101
10-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Clear and Direct Communication
  • Negotiation and Persuasion
  • Adaptive Learning

Languages

English
Native or Bilingual

Certification

  • Cybersecurity Professional Certificate, Google - December, 2023

Timeline

Sales Associate

7-eleven
01.2025 - Current

Field Sales Representative

Canada Prime Marketing
11.2024 - Current

Sales Development Representative (Proxy Solicitor)

MMCY Tech - MOD Ethiopia
05.2024 - 06.2024

Bachelor of Science - Computer Science

University of The People

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Gedion Aklilu Yilma