Ge Sun

• Participated in and organized the Bridal Fashion Week and Vancouver Kids Fashion Week event, contributing to its successful execution and coordination.
• Developed creative marketing materials that generated interest and boosted event attendance.
• Performed event coordination for larger parties and gatherings.
• Hired, trained and supervised volunteers and support staff required for events.
• Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.

• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Assisted clients in choosing the right program for their target schools by conducting thorough assessments of their specific learning objectives.
• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
• Maintained compliance with company policies, objectives, and communication goals.
• Received positive feedback from clients for attentiveness to detail during implementation processes, leading to successful adoption rates.
• Delivered exceptional customer service to students, addressing inquiries promptly and professionally while maintaining confidentiality of sensitive information.

• Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
• Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Developed corporate communications strategies, programs and projects.
• Tracked and reported on marketing campaign responses.
• Coordinated creation and deployment of videos, social media posts and other marketing collateral.

1) Performing administrative duties include greeting clients and visitors, answering phone calls. Handling incoming inquiries, especially online inquiries from students and clients.

2) Assisting in implementing marketing plans that include print and online content.

3) Supporting in creating branded advertising campaigns and content for various channels and platforms.

4) Helping in creating, proofreading, and editing content for various marketing channels, ensuring consistent voice.

5) Maintaining the organization's overall brand through all media avenues.

• Assisting customers for variety applications

• Receiving feedbacks from customers

• Organization of files