Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

GE FENG

Burnaby,BC

Summary

Dynamic Business Analyst and Sales Associate with a proven track record at Wala Technologies Ltd., where I enhanced business processes and fostered customer relationships. Skilled in CRM software and exceptional at problem-solving, I excel in optimizing operations and driving continuous innovation. My approach boosts efficiency and ensures customer satisfaction.

Overview

8
8
years of professional experience

Work History

Sales Associate

DP Tile and Stone Ltd.
06.2024 - 11.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Business Analyst

Wala Technologies Ltd.
05.2018 - 11.2023
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Improved business processes by analyzing current practices and recommending optimization strategies.

Business Analyst

China Canada Cleantech Innovation Centre Ltd.
01.2017 - 04.2018
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Increased resource efficiency by analyzing detailed business requirements.

Education

Bachelor of Arts - Economics And Sociology

University of Toronto
Toronto, None
11-2016

Skills

  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Point of sale operation

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Professional Working

Timeline

Sales Associate

DP Tile and Stone Ltd.
06.2024 - 11.2024

Business Analyst

Wala Technologies Ltd.
05.2018 - 11.2023

Business Analyst

China Canada Cleantech Innovation Centre Ltd.
01.2017 - 04.2018

Bachelor of Arts - Economics And Sociology

University of Toronto

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GE FENG