Gbolahan Rasaq
ON
Summary
Punctual and honest, with solid background in customer relations. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
1
1
year of professional experience
Work History
Cashier
1 Stop African Carribean Market
06.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Sales Representative
Global Faces Direct
12.2022 - 05.2023
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Developed and implemented sales strategies to increase profits.
- Negotiated contracts with clients and developed relationships with key personnel.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
Education
Bachelor's Degree - International Business Management
Seneca College
2027
Skills
- Cash Register Operation
- Payment Collection
- Product Recommendations
- POS Systems
- Customer Assistance
- Customer Relations
- Order Packaging
- Excellent Communication
- Adaptability
- Time Management
- Customer Service
Languages
English
Native or Bilingual
Timeline
Cashier
1 Stop African Carribean Market
06.2023 - Current
Sales Representative
Global Faces Direct
12.2022 - 05.2023
Bachelor's Degree - International Business Management
Seneca College
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