Gbolahan Jibodu
New Westminster,BC
Summary
Senior IT Security Analyst with extensive experience in Information Technology and Cybersecurity. Proven track record in security risk management, compliance, and incident response. Recognized for effectively troubleshooting complex IT systems and maintaining strong relationships with clients and stakeholders. Holds Top Secret Security Clearance and an Executive MBA.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Security Analyst
RCMP E Division
Surrey, Canada
03.2024 - 03.2025
- Led incident detection and response (SIEM and EDR), cut repeat incidents by 42% through root-cause fixes and playbook updates.
- Ran vulnerability and risk assessments across endpoints and network cloud, reduced critical CVEs by 80% in 30 days and raised patch SLA compliance to 95%.
- Built and enforced security policies and delivered targeted awareness training to more than 80 staff, and the phishing failure rate dropped from 20% to less than 2% in 12 months.
- Advanced compliance maturity under ISO 27001, delivered clean audits and also boosted detection quality with 40% fewer SIEM false positives.
Cybersecurity Analyst
Bell Canada
, Remote
01.2020 - 03.2023
- Ran weekly phishing simulations and built role-based awareness; achieved 98% training completion, cut failure rate from 25% to 7% in 6 months, and lifted report rate by 45%.
- Designed and deployed MFA plus system hardening/endpoint protection and data encryption, reducing credential-related incidents by 60%.
- Planned and executed red-team pentests using OWASP Top 10, MITRE ATT&CK with automated scanning tools.
- Drove compliance readiness for NIST CSF and GDPR, with 100% evidence pack completion and accelerated readiness in 8 weeks.
Loyalty Supervisor / Leadership Development
Nordia Canada
, Remote
02.2018 - 01.2021
- Resolved customer escalations within SLA 95% of the time; increased first-call resolution by +14% and cut repeat contacts by -20%.
- Enforced call-flow and QA standards across the team, lifting QA compliance to 96%; boosting CSAT to 100% and reducing AHT by -20%.
- Built a call-listening feedback loop and provided live floor support; QA audit score improved from 75% to 98%.
- Coordinated coaching and training for new hires; 100% completion, new hire ramp time reduced by more than 50% and policy/product update adoption reached 100% within 1 week.
Education
Diploma - Cyber Security
CDI College
Kingsway, BC01.2023
Master of Science - Sustainable Environmental Management
University of Saskatchewan
Saskatoon, SK01.2017
MBA (Executive) - Strategic & Project Management
Paris Graduate Management School
France01.2016
BSc (Honours) - Systems Engineering
University of Lagos
Nigeria01.2009
Skills
- Process improvement and policy development
- Security awareness and training
- Network security and intrusion detection
- Compliance and regulatory adherence
- Cyber threat mitigation
- Security assessment and authorization
- Cloud security governance
- Strategic planning
- Remediation analysis
- Vulnerability management
- ITIL best practices
Certification
- COBIT 5 Foundation Training
- ITIL Foundation Certification in IT Service Management
- Fortinet Product Awareness
- Fortinet Information Security Awareness
- Comptia Security+
References
Available upon request.
Timeline
IT Security Analyst
RCMP E Division
03.2024 - 03.2025
Cybersecurity Analyst
Bell Canada
01.2020 - 03.2023
Loyalty Supervisor / Leadership Development
Nordia Canada
02.2018 - 01.2021
Diploma - Cyber Security
CDI College
Master of Science - Sustainable Environmental Management
University of Saskatchewan
MBA (Executive) - Strategic & Project Management
Paris Graduate Management School
BSc (Honours) - Systems Engineering
University of Lagos