Gbemisola Dolapo Adebo
Saskatoon,SK
Summary
Motivated Retail & Customer Service Associate with experience in cash handling, customer support, merchandising, and store maintenance. Skilled in processing high-volume transactions, assisting customers with product inquiries, and maintaining a safe, clean, and organized environment. Recognized for professionalism, teamwork, and providing positive customer experiences in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Customer Service & Sales Associate
Lagoon Mall
Nigeria
10.2024 - Current
- Assisted customers with inquiries and service requests, providing tailored recommendations.
- Managed transactions, check-in/check-out, and payments with accuracy and efficiency.
- Handled cash, credit, and electronic transactions while safeguarding company assets.
- Supported stocking, room readiness, and overall store/hospitality operations.
- Resolved complaints promptly, ensuring positive customer experiences.
Cashier / Retail Associate
Shoprite Mall
Nigeria
08.2022 - 12.2024
- Processed high-volume transactions using POS systems in a fast-paced retail environment.
- Balanced and reconciled cash drawers daily with zero discrepancies.
- Provided customer assistance and resolved concerns, enhancing satisfaction and loyalty.
- Promoted store loyalty programs, achieving growth in repeat customer participation.
- Maintained WHMIS-compliant, clean, and customer-ready sales area.
Education
Master of Arts - Economics
University of Saskatchewan
12.2025
Bachelor of Technology (Hons) - Agricultural & Resource Economics
Federal University of Technology Akure (FUTA)
12.2018
Skills
- Customer Service
- Product Recommendations
- Sales Transactions
- Cash Register Operation
- Cash Handling
- Loss Prevention
- Merchandising
- Stock Replenishment
- Inventory Support
- Store Cleanliness
- Safety
- Maintenance
- WHMIS Awareness
- Team Collaboration
- Positive Workplace Culture
- Time Management
- Dependability
- Microsoft Office Suite
- POS Systems
Websites
References
Available upon request
Timeline
Customer Service & Sales Associate
Lagoon Mall
10.2024 - Current
Cashier / Retail Associate
Shoprite Mall
08.2022 - 12.2024
Master of Arts - Economics
University of Saskatchewan
Bachelor of Technology (Hons) - Agricultural & Resource Economics
Federal University of Technology Akure (FUTA)