Gibimol Babu
Brampton
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dispatch Coordinator/Customer Support Specialist
TRIVIAN LOGISTICS
02.2023 - 01.2024
- Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
- Leveraged Loadlink, Samsara and other tools to add or edit loads and to track data.
- Utilized dispatch software like Transplus and Fleet to enter customer orders, deliveries, and receipts.
- Preserved accurate records of dispatched orders, deliveries, and receipts Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
Associate Digital Marketing Specialist
MAPLE TECH SPACE
09.2020 - 12.2020
- Helped clients by developing and analyzing SEO strategies.
- Implemented link building strategies - worked on how to increase domain rating of a website.
- Optimized website content and images to improve search engine rankings.
- Implemented new strategies to improve click-through rates and conversion.
- Created content strategies for digital media.
- Managed search engine marketing budgets and tracked campaign performance.
Junior Test Engineer
INTERLAND TECHNOLOGY SERVICES PRIVATE LIMITED
08.2018 - 08.2019
- Gather user needs, record them and create logical and physical specifications.
- Develop and document software testing cases.
- Conduct research and analyze technical knowledge to design, build and test computer-based systems including mobile applications.
- Plan, create and oversee the deployment, implementation and integration of computer-based systems.
- Prepare software and information system testing policies, procedures and scripts.
- Troubleshoot, enhance and design maintenance procedures for operating systems and other software applications.
- Leveraged industry best practices to maintain high standards of quality assurance throughout the project lifecycle.
Application Development Associate
ACCENTURE
01.2018 - 06.2018
- Employed working knowledge of C, C++,and SQL programming languages.
- Continuously updated professional knowledge through research, attending workshops, conferences, and training sessions that contributed to excellent work outcomes.
- Exercised meticulous problem-solving skills with systematic thinking and informed decision making.
- Identified and resolved critical bugs, significantly improving application stability and reliability.
Education
Post-Graduate Certificate - Cloud Computing
Cambrian College of Applied Arts And Technology
Brampton, ON12-2020
Bachelor of Technology - Electronics And Communication Engineering
Modi University of Science And Technology
Rajasthan, India05-2017
Skills
- Software familiarity
- Microsoft office
- Transplus
- BorderConnect
- MATLAB, MySQL
- RDBMS
- Quick thinking
- Effective communication
Languages
English
Full Professional
Hindi
Professional Working
Malayalam
Native or Bilingual
Certification
- Completed certified workshop of ANtenna design, fabrication and measurements.
- Completed certified workshop on Embedded System.
Timeline
Dispatch Coordinator/Customer Support Specialist
TRIVIAN LOGISTICS
02.2023 - 01.2024
Associate Digital Marketing Specialist
MAPLE TECH SPACE
09.2020 - 12.2020
Junior Test Engineer
INTERLAND TECHNOLOGY SERVICES PRIVATE LIMITED
08.2018 - 08.2019
Application Development Associate
ACCENTURE
01.2018 - 06.2018
Post-Graduate Certificate - Cloud Computing
Cambrian College of Applied Arts And Technology
Bachelor of Technology - Electronics And Communication Engineering
Modi University of Science And Technology
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