Gaynelle Francis
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
19
19
years of professional experience
Work History
Managing Director
Kaleidoscope Inc.
01.2017 - 05.2022
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened client relationships with regular communication and high-quality services.
- Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
- Fostered an inclusive work environment by championing diversity initiatives and empowering employees at all levels.
- Championed adoption of remote work technologies, ensuring business continuity and employee wellbeing during challenging times.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
Financial Advisor
Sagicor Life Insurance Company
01.2013 - 01.2017
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
- Worked closely with insurance providers to assess suitable coverage options tailored to individual client requirements for risk management purposes.
Human Resources Specialist
Almond Beach Resorts
01.2003 - 05.2012
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Conducted regular performance evaluations, providing constructive feedback to foster professional growth.
- Led diversity and inclusion initiatives, creating more inclusive workplace.
- Facilitated smooth onboarding experiences for new hires, ensuring they felt welcomed and well-informed.
- Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
- Coordinated employee training programs to boost skills development and improve overall performance.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
- Coordinated with external training providers to offer specialized development programs for staff.
Education
Bachelor of Arts - Sociology
McGill University
Montreal, QC05-2025
Bachelor of Arts - Business Administration And Management
University of The People
Pasadena, CA04-2025
Associate of Arts - Business Administration And Management
University of The People
Pasadena,CA03-2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
Languages
English
Native or Bilingual
French
Elementary
German
Limited Working
Timeline
Managing Director
Kaleidoscope Inc.
01.2017 - 05.2022
Financial Advisor
Sagicor Life Insurance Company
01.2013 - 01.2017
Human Resources Specialist
Almond Beach Resorts
01.2003 - 05.2012
Bachelor of Arts - Sociology
McGill University
Bachelor of Arts - Business Administration And Management
University of The People
Associate of Arts - Business Administration And Management
University of The People
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