With 8 years of working experience, expertise lies in troubleshooting software and hardware installations for electronic devices. Specialized in calibration of electronic ultrasonic sensors and weighing scales, as well as troubleshooting automation systems for EPOS (Electronic point of sale), CCTV, and Access control. Flexibility and willingness to learn new skills make a valuable asset in any professional setting.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Technician
Paladin Technologies
08.2023 - Current
Handled security system maintenance and service for Hikvision, Axis communications , Samsung, Hanwha, Dahua, Avigilon.
Troubleshooting and repair of hardware and software of our integrated systems
Work with manufacturers’ technical support teams to resolve system issues
Consistently provide high levels of customer service
Provide customer with training for proper system usage, and respond to technical inquiries
Complete detailed and accurate paperwork, and assist with as-built documentation
Adhere to Paladin’s Quality and Safety program
Be prompt, enthusiastic and take direction from the service team, and operations
Build confidence with clients and stakeholders and enhance the organizations reputation
Security Technician
Mircom Group of Companies
06.2023 - 08.2023
Excellent project management skills
Follow policies, procedures, standards and best practices from the ground up
Meet deadlines and commitments
Effectively communicate with crew and colleagues
Drive projects to completion within time and budget
Develop positive relationships with other teams and clients
Manage project environments, build, install and configure network and security configurations, and coordinate and schedule resources
Multitask between multiple projects and project phases
Communication Planning to disseminate project status/information/expectations to internal and external (client) resources/stakeholders
Install and troubleshoot individually or alongside fellow Technicians
Assist Sales Representatives with the proposal/estimate process
Report directly to Department Head
Working side-by-side with the Department Head to ensure active communication between departments
Participate in the On-Call Emergency Service rotation of all employees
Drive to and from job site i.e
To travel to job site
Independently install and program TX3 Intercom and Card Access Panel
SERVICE ENGINEER
CSI COMPUTECH INDIA PRIVATE LIMITED
08.2017 - 04.2023
On behalf of CSI, I managed onsite milk shed’s field support and maintenance services for Nestlé’s (Nestle India Limited)
Installing, repairing, troubleshooting, and maintaining electronic devices like inverter, milk analyzer, weighing machine, wall displays
Technically sound and able to support end-users environment on WAN, LAN and Wireless network
Working on Firewall on creating new policies, fine tuning of policies and VPN related issues
Configuration of Switches and routers as per the requirement of the clients
GPS system installation in cars and bikes
Mobile, computer and laptop repairing and software installation
12 volts and 240v power supply replacement and repairing and soldering, assembling and manufacturing of electronic equipment
And installation software in micro controller and fixing it
Ensuring all power and manual tools are operated in accordance with health and safety regulations
Installation, maintenance and rectification of all underground and overhead cable routes & equipment are used in network
Interpretation of electrical panel drawings and wiring diagrams for troubleshooting for better understanding of operation of equipment’s
Liaising with supervisors and clients to discuss work schedules and material cost estimates
Providing training and supervision for new technicians and apprentices
Carrying out scheduled preventative maintenance and servicing equipment
Performing equipment demonstrations and drawing up training manuals wherever required
Installed and program CCTV camera, access control devices, DVR recording units, security cabinets and other cables
Managing all on-site installation, repair, maintenance and test tasks
Testing and repairing of automation units (RS232)
Providing service and customer support during field visits or dispatches
Following the supervisor instructions and complete it
Field duty for deployment of equipment and service them
Permanent employee – code no
10040
Education
Bachelor of technology - Electronics and communication in engineering
Punjabi University
Patiala, Punjab
05.2015
Skills
LAN
WAN
Computer Networking
TCP/IP
Test automation
CCTV
VPN
Operating Systems
Microsoft Windows
Horizontal drilling
Hand tools
Power tools
Server
Cabinet installation
Computer hardware
Calibration
Software testing
Software installations
Microsoft Windows Server
Network Support
Ethernet
Certification
• 6-month industrial training of networking Certified in Vulnerability Assessment and Penetration Testing.
• Hanwha video professional course.
• Electronics access control technician course (TX3) from Mircom.
• Weights scale calibration certification from Essae.
• Ultrasonic sensors calibration from Benny Impex.
Languages
English
Advanced (C1)
Punjabi
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Timeline
Service Technician
Paladin Technologies
08.2023 - Current
Security Technician
Mircom Group of Companies
06.2023 - 08.2023
SERVICE ENGINEER
CSI COMPUTECH INDIA PRIVATE LIMITED
08.2017 - 04.2023
Bachelor of technology - Electronics and communication in engineering
Punjabi University
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